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Inside Sales Coordinator

4 months ago

Monroe, United States The Building Center, Inc Full time
The Building Center, Inc.

Title: Inside Sales Coordinator
Reports to: General Manager
FLSA Status: Hourly, Non-Exempt
Department: Customer Service
Division: Skyway Design Center

Summary:

This employee will serve as a Lighting and Flooring sales associate, with the primary focus being on retail sales. You will provide customer service and sales support to homeowners, contractors, re-modelers, as well as outside sales representatives.

Job Duties:

Takes customer calls and responds quickly and efficiently

Assists walk-in and call-in customers with selections and purchases

Assists Outsides Sales

Sources product to fulfill orders; processes special orders

Ensures accurate invoicing and accounting

Delivery and installation scheduling

Handles warranty issues, and follows up on order discrepancies, problems, etc.

Creates job quotes, estimates, and bids

Performs other duties, as assigned

Qualifications & Requirements:

Written and Oral Communication Skills

Knowledge of Microsoft Word, Excel, and Outlook; POS System; Internet Software

Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to speak effectively to customers and other employees

Ability to calculate figures and amounts, such as discounts, proportions, percentages, area, and square footage

Ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form

Ability to communicate effectively to obtain a customer’s needs in order to provide top level customer service

Education/Experience:

High School Diploma or General Education Degree (GED). Prior sales experience and general construction process experience preferred. Experience with lighting and flooring sales is a big plus.

Benefits:

Medical Insurance

Dental Insurance

Vision Insurance

Disability Benefits

401(k) Employer Match and Profit Sharing

Group Term & Voluntary Life Insurance

Paid Time Off

Paid Holidays

ABOUT THE ORGANIZATION

The Building Center, Inc., founded in the Charlotte metro market in 1977, has grown into one of the largest non-publicly traded lumber and building products dealers in the US.

“We’ve built our business on providing excellent and consistent service to our builder customers,” said CEO and founder, Ed Norris. Accordingly, The Building Center maintains a fleet of over 300 trucks to service the Carolinas, with locations in Georgetown SC, Columbia SC, Holly Hill SC, Easley SC, Rock Hill SC, Pineville NC, Gastonia NC, Boone NC, Greensboro NC, Mebane NC, Monroe NC, and Ocean Isle Beach NC.

The Building Center leverages its sizable regional presence to purchase and sell branded and commodity products at competitive market prices. Inventories are maintained and managed to meet the needs of individual markets, regional building practices, and metro architectural trends.

“Our mission is to be our customer’s most valued building partner,” said Skip Norris, President. “That means we have products he or she needs on hand, trucks to deliver, and manufacturing support throughout every inch of the Carolinas.”

This level of ready product availability and service includes truss plants in north and central North Carolina and millwork/door shops in both the Triad and Charlotte metro locations. Additionally, custom millwork and prefab components are built-in Pineville, which also sources and fabricates exotic wood products like reclaimed lumber flooring, siding, cabinetry, and mantles.

“At the end of the day, construction is a people business,” said Skip Norris. “We’re here to provide assistance and solutions to the hard-working customers we serve.”

The Building Center, Inc., is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with The Building Center, Inc., please email: careers@thebuildingcenterinc.com.