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Sales Support Specialist
2 months ago
Benefits:
- 401(k) with employer matching
- Comprehensive health coverage
- Competitive salary structure
- Vision and dental insurance
- Generous paid time off
Position Summary:
We are in search of a dedicated Inside Sales Associate to enhance our customer service and sales initiatives, ensuring outstanding client satisfaction and swift response times. In this pivotal role, you will play a key part in exceeding our sales objectives by building strong relationships with both prospective and existing customers. Your responsibilities will also include overseeing site operations, guiding warehouse staff, engaging with clients, and acting as a communication bridge to management. This position offers significant potential for career advancement, with opportunities to transition into regional sales roles and other positions within our affiliated companies. If you are eager to take the lead, cultivate valuable connections, and achieve sales success in a vibrant setting, we encourage you to consider this opportunity.
Key Responsibilities:
- Deliver timely and professional responses to customer inquiries through various communication channels.
- Exhibit a thorough understanding of our product offerings to effectively meet customer needs.
- Build and maintain strong client relationships to boost customer satisfaction and loyalty.
- Occasionally participate in trade shows or visit client sites to gain insights into their requirements.
- Assist colleagues in resolving customer issues promptly and efficiently.
- Collaborate with the sales team to develop and execute effective sales strategies to drive growth.
Additional Duties:
- Serve as the main contact point between the site and affiliated companies.
- Ensure smooth communication and coordination among various departments.
- Oversee site operations and report any concerns to the appropriate management.
- Help implement site policies and procedures effectively.
- Facilitate problem-solving and conflict resolution within the team.
Required Skills and Qualifications:
- Bachelor's degree from an accredited institution.
- Exceptional verbal and written communication skills.
- Strong organizational abilities and keen attention to detail.
- Excellent time management skills, consistently meeting deadlines.
- Able to thrive in a fast-paced, collaborative environment.
- Proficient in Microsoft Office Suite or relevant software applications.
About Us:
Newbury Franklin Industrials is a prominent distributor of industrial, maintenance, repair, and operations (MRO), and safety products. We are positioned for substantial growth, focusing on expanding our manufacturing capabilities and product offerings, while emphasizing data management, digital marketing, and systems infrastructure. Our goal is to enhance processes through technology and empower our team members to propose innovative solutions. Our highly motivated workforce is committed to driving the company's growth and executing our long-term strategy.
