Data Coordinator and Administrative Specialist-Digital Learning

2 months ago

Boiling Springs, United States Gardner-Webb University Full time

Gardner-Webb university is seeking a Data Coordinator and Administrative Specialist for Digital Learning Enrollment to provide comprehensive customer service in a high-volume and challenging, fast-paced environment by performing a variety of responsibilities.

ESSENTIAL DUTY AND RESPONSIBILITY IS TO PROVIDE ADMINISTRATIVE AND DATA SUPPORT TO THE AVP FOR DIGITAL LEARNING ENROLLMENT AND ALL DIGITAL LEARNING STAFF IN PERFOMRING THE FOLLOWING RESPONSIBILITIES:

  • Input all Digital Learning applications into AppXtender and add all application materials as needed
  • Run background checks for various programs
  • Manage general email inboxes for the department
  • Route readmission applications to appropriate departments for approval
  • Maintain detailed record of communication with students and coworkers in Slate
  • Perform office support duties which may include scanning documents, distribution and processing of mail, and filing
  • Greet prospective students and guests at the front desk, and disseminate information as needed
  • Maintain document scanning in Banner, AppXtender, and Slate
  • Oversee filing and storage areas
  • Stay informed of materials required to complete application process and assist students and departments as needed
  • Maintain accurate data records in Banner and Slate
  • Provide data support to Enrollment Development Officers, Success Coaches, and others in the department
  • Work in conjunction with the Graduate Assistant(s) to ensure that all support staff duties are completed
  • Assist students with the application process by reviewing and recording appropriate student information
  • Foster open avenues of communication between the Digital Learning Office and all other on-campus departments
  • Assist the Digital Learning Enrollment staff with any other responsibilities as needed
Education and/or knowledge, skills, abilities:

Minimum requirement: Associate's Degree from a regionally accredited college or university; two or three years related experience and/or training; or an equivalent combination of education and experience.
  • Knowledge of Microsoft Office Suite
  • Excellent organizational and problem-solving skills
  • Excellent interpersonal communication skills (face-to-face, phone, and email)
  • Proficiency in data gathering, summarizing, and reporting
  • Ability to work independently as well as collaboratively
  • Ability to maintain accurate and well-organized records
  • Ability to maintain confidentiality
  • Ability to acquire new knowledge and develop new skills
  • Ability to utilize critical thinking and problem-solving skills

Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission.

Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.

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