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Patient Services Specialist
3 months ago
At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a Temporary Patient Services Specialist to work at our Orthopedics Clinic located at the Providence Professional Plaza in NE Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, we are searching for an experienced candidate with a friendly demeanor, great positive attitude, and customer-focused work ethic. The ideal candidate has at least 1 - 3 years of prior medical front office experience, has excellent communication skills, and has the ability to multitask in a fast-paced environment.
Primary duties include welcoming and greeting patients, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling new and existing patient appointments, scanning, updating records, and other duties as assigned.
Workdays will be Monday-Friday, 8:30am-5:00 PM. 40 hours a week. This is a temporary position lasting at least 6 months, possibly longer depending on needs.
Hiring pay based on open position, experience, and credentials:
Level I - $18.33- $24.81 per hour.
Level II - $20.17 - $27.29 per hour.
Level III - $22.18 - $30.01 per hour.
Placement within levels based on specialty group, experience, additional duties.
Qualifications:
- Minimum 1-year medical office experience
- Prior scheduling experience preferred.
- Prior EMR experience needed; EPIC experience required
- Excellent phone skills and customer service skills
- Exceptional attendance and work ethic
- Positive attitude and desire to be a team player
- Ability to communicate professionally and effectively with patients, staff and providers
Our Commitments:
- Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
- Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process.
- A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
