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Front Desk Agent | Huntington
7 days ago
ABOUT THE TEAM Shaner Hotels has an amazing opportunity for your hospitality career at our Doubletree by Hilton Huntington Located near Marshall University in downtown Huntington, we offer over 20,000 sq ft of meeting space, and a seasonal outdoor pool. When staying with us, whether you are in town for the Thundering Herd sporting events or just to enjoy Huntington, be sure to stop by the Doppio Albero restaurant and our Bootleggers lounge for your comfort foods and amazing craft cocktails. ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com JOB DESCRIPTION Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
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Huntington, United States Fairfield Inn & Suites - Huntington Full timeJob Title: Front Desk SupervisorJob Summary: The Front Desk Supervisor at Fairfield Inn & Suites - Huntington will oversee the daily operations of the front desk and ensure exceptional customer service is delivered to all guests.As a key member of the team, the Front Desk Supervisor will be responsible for managing and training front desk staff, handling...
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Huntington, United States Holiday Inn Express Civic Center Full timeABOUT THE TEAM Shaner Hotels has an amazing opportunity for your hospitality career at our Doubletree by Hilton Huntington! Located near Marshall University in downtown Huntington, we offer over 20,000 sq ft of meeting space, and a seasonal outdoor pool. When staying with us, whether you are in town for the Thundering Herd sporting events or just to enjoy...
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Real Estate Showing Agent Huntington
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