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Business Systems Analyst
4 months ago
At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow. As a member of #TeamAAM, you'll get to make a difference on day one. You'll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM...and the world. Job Posting Title Business System Analyst Job Description Summary Ensures that IT processing services are fulfilled in accordance with service-level agreements, optimizing computing resources. Delivering computing resources to meet the demands of the business. Monitoring, analyzing, and tuning the performance and throughput of selected IT services and utilizing supporting resources. Developing capacity planning; documenting the costs related to business activities to make more informed decisions on business needs. Monitoring and adjusting to meet consumption demands of the business; preparing backup solutions for potential capacity bottlenecks. Performing capacity modeling to simulate infrastructure performance and better understand future resource needs. Job Description *Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. *Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. *Plan, coordinate, and implement network security measures to protect data, software, and hardware. *Configure, monitor, and maintain email applications or virus protection software. *Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. *Design, configure, and test computer hardware, networking software and operating system software. *Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. *Confer with network users about how to solve existing system problems. *Analyze equipment performance records to determine the need for repair or replacement. *Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system. *Maintain an inventory of parts for emergency repairs. *Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. *Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. *Train people in computer system use. *Perform routine network startup and shutdown procedures, and maintain control records. *Maintain logs related to network functions, as well as maintenance and repair records. *All other duties as assigned. Required Skills and Education Bachelor's in related field or equivalent experience. About American Axle & Manufacturing As a leading global Tier 1 Automotive and Mobility Supplier, AAM (NYSE: AXL) designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, AAM is bringing the future faster for a safer and more sustainable future. We work together to support our customers on global and regional platforms with a focus on quality, operational excellence and technology leadership. With our global footprint, we are committed to building an e
