Account Manager
2 weeks ago
Job Type
Full-time
Description
Summary
The Account Manager is responsible for managing all aspects of an assigned portfolio from a Business Development Representative. The Account Manager acts as a right-hand resource to sales, and facilitates major communication between departments (Sales, Ops, Accounting, Titling, Customer). This includes, but is not limited to, initial communications, follow up communications, closing procedures, general customer service and customer experience management. Additionally, the Account Manager will help to develop relationships with clients and other sources which will result in referrals of prospects and help generate new business.
Responsibilities
- Provide courteous, timely, and effective customer service to both internal and external customers.
- Maintain positive customer experience through resolving concerns, auditing insurance, correcting charges, assisting with payoffs, and other general problem solving. Account Manager is main point of contact for current customers.
- Manage relationship and ensure timely communication to acquire future business. This is both on a direct end user (Customer) and vendor relationships.
- Manage assigned portfolio through complete and current knowledge of client's business operations, deal structure, platforms. This includes Customers, Customer referrals, Vendors, Referral Sources, and Brokers. (25 top priority accounts, 100+ total accounts)
- Responsible for ensuring all terms comply with approved program structure. Ensure changes are communicated inter-departmentally, executed appropriately, and documented thoroughly.
- Ongoing interaction with co-workers, Underwriting, Sales, Accounting, Operations, Collections, and management to ensure portfolio is managed effectively.
- Interact with the Operations Team to ensure daily procedures and workflow are consistent.
- Communicate with clients on a consistent and thorough basis to keep the Client apprised of all activity. Ensure the client is receiving the information necessary to effectively run their business as expected.
- Assist management and co-workers as needed. Crosstrain and back-up other positions within the division as needed.
- Other duties that may be requested/assigned from time-to-time.
Skills/Experience/Education
- Bachelor's degree or equivalent experience (administrative, financial, or organizational) required.
- Adaptability - adapts to changes in the work environment positively. Exhibits flexibility and unbiased attitude, open to new ideas and deals effectively with pressure situations.
- Dependability - meets commitments, works independently, accepts accountability, stays focused under pressure, and meets attendance requirements.
- Initiative - tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development and seeks learning opportunities.
- Productivity - manages expected workload, takes on additional responsibilities as needed, manages priorities and deadlines, develops and follows work procedures and policies, manages time effectively, handles information flow.
- Quality - attentive to detail and accuracy, shows commitment to quality standards, makes continuous improvement, takes ownership in resolving quality problems/issues, recognizes and communicates quality problems/issues to management.
- Communication - speaks clearly and concisely in a positive, or negative, situation. Listens and gets clarification. Responds well to questions, ability to present numerical data effectively, ability to read and interpret written information.
- Teamwork - contributes to team projects, exchanges ideas and opinions, helps prevent and resolve conflict, works with other departments effectively, and develops positive working relationships.
- Ability to travel if required to perform the essential job functions.
- Ability to work under stress and meet deadlines.
- Ability to read and interpret a document if required to perform the essential job functions.
- Prolonged periods of sitting at a desk and working on a computer may be required.
- Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.
-
Accounting Manager
4 weeks ago
Minnetonka, United States Accra Care Full timeDescription We are honored to have been named a Star Tribune Top Workplace for a third year in a row! This year, Accra has been awarded the Culture Excellence Awards for Innovation and Work-Life Flexibility. This award is a reflection of the incredible team we have here at Accra where each employee can bring their whole self to work. We respect and value...
-
Accounting Manager
1 month ago
Minnetonka, United States The Ladders Full timeJob Type Full-time Description We are honored to have been named a Star Tribune Top Workplace for a third year in a row! This year, Accra has been awarded the Culture Excellence Awards for Innovation and Work-Life Flexibility. This award is a reflection of the incredible team we have here at Accra where each employee can bring their whole self to work. We...
-
Account Manager
1 week ago
Minnetonka, United States Gulf Coast Bank and Trust Company Full timeJob Type Full-time Description Summary The Account Manager is responsible for managing all aspects of an assigned portfolio from a Business Development Representative. The Account Manager acts as a right-hand resource to sales, and facilitates major communication between departments (Sales, Ops, Accounting, Titling, Customer). This includes, but is not...
-
Accounting Operations Manager
2 weeks ago
Minnetonka, Minnesota, United States The Ladders Full timeJob TypeFull-timePosition OverviewWe are proud to be recognized as a Top Workplace, reflecting our commitment to a positive work environment.This recognition highlights our dedication to fostering a workplace where every team member can thrive. We embrace diverse backgrounds and experiences, ensuring that every voice is valued and respected.What We...
-
Account Manager
15 hours ago
Minnetonka, Minnesota, United States Infinity Direct Full timeAbout the RoleInfinity Direct is seeking a highly skilled and experienced Account Executive to join our team in a hybrid work environment. As a key member of our team, you will be responsible for managing multiple client relationships, ensuring client satisfaction, and providing exceptional customer service.Key ResponsibilitiesClient Management: Serve as the...
-
Accountant (hybrid)
2 months ago
Minnetonka, United States New Perspective Senior Living Full timeProcess general ledger entries and perform reconciliations Reconcile bank activity and reflect ACH payments Reconcile and tie out accounts receivable and accounts payable Review Private Pay accounts receivables and work to collect unpaid balances Pre Accountant, Office Manager, Accounting, Accounts Payable, Accounts Receivable, Financial Planning
-
Accounting Intern
3 months ago
Minnetonka, United States Graff, Ltd. Full timeJob DescriptionJob DescriptionGraff, Ltd. has an exciting opportunity to work as an Intern in our Minnetonka, MN office. This position works in a team environment to provide direct support for all accounting and administrative functions. A high level of professional communication, attention to detail, and organization and time management skills are critical...
-
Senior Financial Accountant
2 weeks ago
Minnetonka, Minnesota, United States Jobot Full timeExciting opportunity for a Financial Operations Accountant at a prominent Healthcare organization. This position offers a competitive salary and benefits package, along with potential for professional development. About the Company: We are representing a well-established healthcare organization seeking a dedicated Accountant to manage financial operations...
-
Accounting Operations Supervisor
2 weeks ago
Minnetonka, Minnesota, United States The Ladders Full timeJob TypeFull-timePosition OverviewWe are proud to be recognized as a leading workplace, consistently achieving accolades for our commitment to innovation and employee well-being.This recognition reflects our exceptional team at The Ladders, where we encourage every employee to express their authentic selves at work. We honor and appreciate diverse...
-
Senior Financial Accountant
2 weeks ago
Minnetonka, Minnesota, United States Jobot Full timeExciting Career OpportunityAn exceptional chance to become part of a dynamic Healthcare organization with ample opportunities for professional advancement and a competitive compensation package.About Us:We are representing a thriving healthcare entity seeking a skilled Accountant to manage the financial operations for a designated group of subsidiaries. This...
-
Senior Financial Accountant
2 weeks ago
Minnetonka, Minnesota, United States Jobot Full timeExciting opportunity for a Financial Professional in the Healthcare Sector This position is hosted by Jobot. About the Role: We are representing a dynamic healthcare organization seeking a Financial Professional to manage the financial operations for a designated group of entities. This role is situated within a central Resource Center. Key responsibilities...
-
Experienced Accounting Specialist
2 weeks ago
Minnetonka, Minnesota, United States Creative Financial Staffing Full timeCreative Financial Staffing is looking for a Lead Financial Accountant to enhance their dynamic Accounting and Finance team. This organization is a leader in its industry and provides ample opportunities for professional development along with excellent benefits. This is a remarkable chance to be part of a company experiencing significant expansion.KEY...
-
Staff Accountant
2 months ago
Minnetonka, United States Walker Methodist Full timeScope: * Perform and assist with the general ledger and financial statement preparation for complete, accurate, and timely financial records for KNWM and affiliates. * Perform and assist with accounts payable duties for KNWM and affiliates. * Perform and assist with credit card and employee reimbursements for KNWM and affiliates. Key Responsibilities: *...
-
Cost Accounting Analyst
1 week ago
Minnetonka, United States Creative Financial Staffing Full timeNow Hiring: Cost Accounting AnalystThe Cost Accounting Analyst is a key member of the plant leadership team. This position manages and performs plant accounting functions providing all financial information about plant activities that will be used by m management to operate the plant, and make educated economic decisions about the plant's future. This...
-
Cost Accounting Analyst
2 months ago
Minnetonka, United States Creative Financial Staffing Full timeNow Hiring: Cost Accounting Analyst The Cost Accounting Analyst is a key member of the plant leadership team. This position manages and performs plant accounting functions providing all financial information about plant activities that will be used by m management to operate the plant, and make educated economic decisions about the plant's future. This...
-
Cost Accounting Analyst
1 month ago
Minnetonka, United States Creative Financial Staffing Full timeNow Hiring: Cost Accounting Analyst The Cost Accounting Analyst is a key member of the plant leadership team. This position manages and performs plant accounting functions providing all financial information about plant activities that will be used by m management to operate the plant, and make educated economic decisions about the plants future. This...
-
Lead Property Accountant
7 days ago
Minnetonka, Minnesota, United States Shelter Corporation Full timePosition Title: Senior Property AccountantDepartment: OperationsReporting To: Director of AccountingEmployment Status: Full-Time, ExemptSalary Range: $80,000 - $100,000 / yearRole Overview & Key Responsibilities:The Senior Property Accountant plays a crucial role in the financial management of property assets. This position involves utilizing accounting...
-
Senior Accounting Specialist
2 weeks ago
Minnetonka, Minnesota, United States People Premier Full timePosition Overview:The Insurance Accounting Professional will utilize their expertise to manage financial reporting and analysis within the insurance sector. This role is critical in ensuring compliance with both statutory and GAAP accounting principles.Key Responsibilities:Prepare and analyze financial statements, ensuring accuracy and adherence to...
-
Senior Corporate Accountant
1 week ago
Minnetonka, Minnesota, United States One10 Marketing Full timeAbout One10 MarketingWe are a dynamic and innovative marketing company that empowers individuals to thrive both personally and professionally. Our culture of continuous improvement fosters an environment where each day is an opportunity to push boundaries and redefine what's possible.Role OverviewThe Senior Corporate Accountant is a key member of our...
-
Lead Corporate Accountant
2 weeks ago
Minnetonka, Minnesota, United States The Ladders Full timeAbout The Ladders At The Ladders, we foster a vibrant community where innovation and personal growth are at the forefront of our mission. We believe in creating exceptional products and empowering our employees to reach their full potential. Our Commitment to Excellence: We take pride in our work, driven by a passion for innovation and recognition. Our goal...