Senior IT Portfolio Manager

Senior Technology Portfolio Manager - VMF Servicing and Accounting

Job Description

At Clayton, Portfolio management includes identifying, prioritizing, authorizing, and managing projects, programs and other related work to achieve specific strategic business objectives. Aligns with organizational strategies by selecting the right programs or projects, prioritizing the work, and providing the needed resources. It balances conflicting demands between programs and projects, allocates resources based on organizational priorities and capacity, and manages to achieve the benefits identified. The Senior Technology Portfolio Manager will be responsible for overseeing the strategic planning, execution, and management of our technology portfolio. You will play a crucial role in driving innovation, aligning technology initiatives with business objectives, and ensuring the successful delivery of projects within budget and schedule.

Treats the Technology projects that are planned and in-progress as individual investments. Responsible for influencing an organization to make decisions on which projects to undertake. Tracks in-progress projects to elevate risks and issues. Will be working and collaborating with multiple scrum teams within the technology teams for servicing and accounting.

Responsibilities:

• Manages portfolio management team, typically comprised of product owners, systems analysts and quality assurance team to manage the technology Portfolio and deliver quality results within established budgets and within approved schedules.
• Organizes and promotes project management disciplines and associated delivery of results for key initiatives and business services.
• Manages/oversees project management and deliverables for the program, project and/or portfolio.
• Develops core project/program practices with a primary focus on driving business results through project management and the delivery of key projects.
• Develops and implements strategies and best practice action/implementation plans to develop the IT Portfolio Services.
• Ensure projects are executed according to best practices, standards, and methodologies.
• Oversees and manages key cross-enterprise relationships.
• Facilitates the annual project/financial planning process.
• Identifies, secures and oversees the appropriate level of project management resources for projects.
• Plans and drives execution of the major strategic projects of the program, working cross-functionally to manage risks, cost, quality, and rollout over the duration, identifying and resolving concerns or blockers as they arise.
• Collaborate with business to lead change and optimize the business model through automation and package solutions.
• Drives innovation and creative solutions that deliver business results while meeting IT operational guidelines.
• Provides overall vision, direction, goals and operating practices that promote a high performing team. Conducts performance reviews, merit planning, coaching and handling performance/discipline issues. Mentors and develops staff through regular communication, training, coaching and succession planning. Guides and leads the team through change. Manages recruiting, employee relations, staff recognition and retention.
• Implements and improves processes related to the company's portfolio and project management:
• Matures and implements project management best practices, theories and concepts and ensures that these practices are used among project teams.
• Prepares and tracks budgets.
• Develop tools, methodology best practices and templates for project deliverables.
• Measures and monitors team efficiency, productivity, and improvement opportunities through metrics.
• Drive continuous improvement initiatives within the technology portfolio management process. Foster a culture of innovation, collaboration, and accountability.

Primary Qualifications:

• Bachelor's degree or equivalent experience in related field
• Preferred Project Management certification (e.g., PMP, Agile Certified Scrum Master (CSM) PRINCE2)
• Prior experience in Technology Project/Program/Program management team leadership roles
• Experience in working independently in a fast-paced environment with multiple stakeholder groups in a large, multi-team environment.
• Nice to have knowledge and experience in in financial services, mortgage servicing or accounting experience.
• Sharp, energetic, assertive, results-oriented and able to shift gears when needed in a rapidly evolving environment.
• Ability to present ideas, collaborate effectively and influence at all levels of the organization
• Creativity and flexibility in analytical skills to facilitate leveraging solutions for positive outcomes
• Excellent, clear and concise communication skills, both oral and written
• Strong business acumen and strategic thinking to complement strong tactical execution skills
• Strong perspective, understanding, and sensitivity towards company business issues
• Strong understanding of JIRA, Nice to have knowledge on MS Project.
• Nice to have technical, data and analytics skills; SQL experience a plus
• Demonstrated ability to use the principles and practices of project and program management
• Strong communicator, influential, creative, ability to multi-task, leader, team player

Key Competencies:

• Driving Results - motivates individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback.
• Strategic Talent Management - attract, hire, engage, and develop talented people to build the capabilities required for the organization to perform at high levels.
• Influence and Persuasion - effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
• Communicating - provides the information required by others in a concise, direct, and unambiguous way. He or she perceives how the message affects the receiver and strives to ensure that the receiver clearly understands the specifics and function of the message.
• Relationship Building - develop effective long-term professional interactions with others based on trust: trust that they will always work toward the best interest of those involved and that they are sufficiently competent to provide positive results.
• Organizational Savvy - gather and accurately assess information related to the organization's formal and informal communication channels and power relationships.
• Strategic Thinking - develop and help drive a shared understanding of a long-term vision that describes how the organization needs to operate now and, in the future.
• Analytical Thinking - tends toward taking calculated risks by making decisions and acting, even in the absence of all information.
• Business Acumen - makes sound business decisions based on a strong understanding of the company's business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.
• Planning and Priority - identifies the priorities, processes, and practical actions that are necessary to achieve an objective or an idea. Develops detailed action or project plans, including objectives, accountabilities, time frames, standards, review stages, and contingencies.

Why Clayton Homes?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built homes and off-site built housing - including modular homes, manufactured homes, CrossMod homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America's Best Employers Lists. To learn more about Clayton Homes, got to:

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dentaland vision plans; paid time off days and holidays.
• Quarterly bonus program.
• Forbes lists: America's Best Employers, America's Employers by State, Best Employers forDiversity, Best Employers for Women.
• Recognized as one of East Tennessee's top technology workplaces.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental,physical, and financial well-being.
• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, anddisc golf course.
• Paid Time Off for Volunteer work.