IT Project Manager

2 weeks ago

Fairfield, United States Crossfire Consulting Full time
Senior IT Project Manager

Position Overview

We are seeking an experienced Senior Project Manager to join our IT team in a hybrid work environment. The ideal candidate will be a strategic thinker with proven ability to manage multiple complex projects while maintaining high standards of delivery. This role will immediately oversee several critical enterprise-wide initiatives spanning multiple subsidiaries and international operations.

Key Responsibilities
  • Lead and manage multiple concurrent IT projects with minimal supervision
  • Develop and maintain comprehensive project plans, timelines, and budgets
  • Track project progress, milestones, and deliverables
  • Navigate the full Software Development Life Cycle (SDLC)
  • Communicate effectively with stakeholders across all organizational levels
  • Negotiate project scope, resources, and timelines
  • Identify and mitigate project risks
Current Strategic Initiatives

Service Operations Standardization Project
  • Lead initiative to standardize service operations across 10 subsidiaries
  • Develop comprehensive preventative maintenance standards
  • Establish unified KPIs and system modification protocols
  • Collaborate with key stakeholders including:
    • Director of Service Operations
    • Subsidiary Presidents and Service Management teams
    • Operations, IT, and HR departments
    • Legal team for service compensation structuring
Logistics Optimization Project (Phase 2)
  • Manage vendor relationship for freight carrier invoicing optimization
  • Oversee specialized payment processing improvements
  • Work closely with:
    • IT Department
    • Head of Operations
    • Logistics Director
    • CFO
Credit Card Data Security Compliance Project
  • Lead implementation of online vendor solution for credit card processing
  • Ensure compliance with data security standards
  • Coordinate across multiple entities:
    • International affiliates (Canada, Mexico, Brazil, and Chile)
    • Technical Support Centers
    • National Accounts
    • All subsidiary operations
    • IT and Operations departments
Required Qualifications
  • 5+ years of IT project management experience
  • Extensive knowledge of SDLC methodologies
  • Strong leadership and team management skills
  • Excellent negotiation and stakeholder management abilities
  • Proven track record of successful project delivery
  • Superior organizational and time management skills
  • Experience with international project coordination preferred
  • Understanding of compliance and regulatory requirements
  • Background in service operations or logistics a plus
Work Environment
  • Hybrid position requiring 3 days per week on-site
  • Fast-paced, collaborative environment
  • Cross-functional team interaction
  • Multi-subsidiary coordination
  • International stakeholder engagement
Interview Process

Candidates should be prepared to:
  • Provide examples of previous project work
  • Demonstrate project planning capabilities through practical exercises
  • Discuss experience managing complex IT initiatives
  • Show expertise in stakeholder management across multiple organizational levels
  • Present approach to managing concurrent complex projects

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