Family Support Specialist

4 weeks ago

Cambridge, United States Cambridge Health Alliance Full time
Date Posted: 05/30/2024

Requisition Number: 7762

Location: CHA Cambridge Hospital

Work Days: M-F TBD; Tuesdays required

Category: Human and Social Services

Department: RISE

Job Type: Part Time

Work Shift: Day

Hours/Week: 20.00

Union: No

Union Name: Non Union

Seeking a Part-Time (20hrs/week) Family Support Specialist for a First-Episode Early Psychosis Treatment Program.

This program is part of the Massachusetts Early Psychosis Network and is guided by the NAVIGATE model for Coordinated Specialty Care. This program serves adolescents through young adults. Position is based at 2 CHA locations, Cambridge and Malden, to serve a large catchment area that includes Cambridge, Somerville, Malden, Everett, and Boston's Metro North Region.

The Family Support Specialist will provide coordinated care for patients, specifically in educating and supporting the patients' families and significant others.

They will attend regular meetings with RISE team to hear their concerns on behalf of families who may have missed an appointment, are disconnected or who are otherwise at-risk

Qualifications:
  • Prior experience advocating for families beside their own.
  • Ability to represent "family voice" on the clinical team when interventions are being discussed, but, also, at a leadership level, if asked.
  • Positive interpersonal presence as a team member
  • Preferably bi-cultural and bi-lingual, when needed for the population being served
  • Preference for someone experienced with patients with early onset psychotic illnesses and their families.


In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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