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Patient Services Representative
4 months ago
Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high touch experience on their path to parenthood.
The Patients Services Representative is an ideal opportunity for those seeking to be an integral part of a fertility patient’s journey towards becoming a parent. If you are customer service minded, compassionate, enjoy a fast-paced environment with a variety of duties, then this is role for you. The Patients Services Representative position at Pinnacle will allow you to engage with the patient throughout their journey while working closely with a multidisciplinary team to provide excellent patient care.
We are seeking a Patient Services Representative to join our dedicated team at Oregon Reproductive Medicine in Portland OR. This is a full-time position, working Monday through Friday 8:00 am to 4:30 pm schedule. Travel rotation is required to our satellite office located in Tigard, OR.
RESPONSIBILITIES
- Manage individual patient care at the front desk.
- Handle multi-line phones.
- Maintain confidentiality.
- Medical records processing
- Working closely with clinical staff
- Scheduling within an electronic scheduling system
- 1+ years of experience in a medical front office and/or clinical administration setting is strongly preferred
- Bachelors degree strongly preferred, but not required
- Superior customer service skills
- Experience with Word, Excel, Adobe, and Outlook preferred
- Experience with HIPAA preferred
COMPENSATION AND BENEFITS
$17 - $21 Hourly
The hourly range for this position is between $17 and $21 per hour. Final salary offers will be determined based on factors such as years of experience, skills, and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including healthcare, dental, life, and vision insurance. Other benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
DIVERSITY & INCLUSIVITY
At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal-opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
