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Seasonal Customer Service Representative

4 months ago

North Dartmouth, United States Waste Connections Full time

Harvey Waste & Recycling, A Waste Connections Company is looking for a Seasonal Customer Service Representative to join our team for the summer season in Dartmouth , MA.

JOB RESPONSIBILITIES:

  • Serve as point of contact for all internal and external customers (new and existing)

  • Respond to customer and resident inquiries via phone or email for questions related to waste and recycling services, including scheduling and pick up

  • Analyze account activity and suggest opportunities for service improvements to the customer.

  • Maintain appropriate files and documentation, in accordance with company policy and internal controls

  • Liaise with internal teams to determine service requirements, resolve problems or complaints.

  • Coordinate drivers according to customer requests

JOB REQUIREMENTS:

  • 1 year of customer service/office admin experience

  • Excellent time management and prioritization skills

  • Strong written and oral communication skills

  • Critical and logical thinking skills

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.