Field Service Dispatcher

3 weeks ago

Fort Myers, United States ALTA Equipment Group Full time
Field Service Dispatcher

Fort Myers, FL, USA Req #701

Monday, October 28, 2024

Come work for the largest equipment dealer in North America Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team

We provide our employees with the following tools and resources to be successful:

  • Training
  • Tuition assistance
  • Employee stock purchase plan
  • Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more)
  • 401(k) with match
  • Competitive wages
  • Paid time off
  • 10 paid holidays
  • Work schedule: M-F, day shift
Alta Equipment Company is seeking a full-time Field Service Dispatcher for our Construction Equipment Group at our Ft. Myers, FL location. The primary responsibilities of the position consist of, but are not limited to:
  • Dispatch Technicians to handle service requests and PM's
  • Take, record and prioritize customer calls for service requests
  • Compile and complete customer summary invoicing
  • Manage field truck expenses, work orders, and truck maintenance
  • Answering internal and customer service calls
  • Opening and closing work orders, including accurately recording story lines into each order
  • Scheduling periodic maintenance for customer equipment
  • Assist Technicians with finding technical data
  • Incorporate Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance including being ready for work at the designated start time
Desired Skills and Qualifications:
  • Previous dispatching, warranty administrative or mechanic experience is highly preferred
  • A strong technical knowledge base is desired to answer Technician questions
  • Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
  • Possess excellent verbal and written communication skills
  • Knowledge of the geographic area
  • Must be willing to answer phone calls throughout all times of the day/night
  • Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Physical Demands/Work Environment:
  • Physical/Sensory Functions: Regularly will use sit, use hands, talk/hear; Frequently will reach with hands; Occasionally will stand, walk, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
  • Vision: No special vision requirements.
  • Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift up to 25 pounds; Occasionally will lift up to 50 pounds
  • Work Environment: Regularly will work near moving mechanical parts, exposed to fumes or airborne particles
About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately

Other details
  • Pay Type Hourly

  • Field Service Dispatcher

    3 weeks ago

    Fort Myers, United States Alta Equipment Full time

    Field Service Dispatcher Fort Myers, FL, USA Req #701Monday, October 28, 2024Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools...

  • Field Service Coordinator

    4 weeks ago

    Fort Myers, Florida, United States Alta Equipment Group Full time

    About the Role:We are seeking a highly skilled Field Service Dispatcher to join our team at Alta Equipment Group. As a Field Service Dispatcher, you will play a critical role in ensuring the efficient and effective delivery of our services to our customers.Key Responsibilities:Dispatch Technicians to handle service requests and PMsTake, record, and...

  • Service Dispatcher

    1 day ago

    Fort Wayne, United States Apex Systems Full time

    Title: DispatcherDuration: Long term open-ended contractLogistics: Rotating shift, weekdays, nights, and weekendsPay Rate: up to $30/hrJob Summary: Are you ready to play a crucial role in ensuring the safe and reliable operation of our distribution system? Join our dynamic team as a Dispatcher and take charge of dispatching and restoring facilities, all...

  • Service Dispatcher

    2 days ago

    Fort Wayne, United States Apex Systems Full time

    Title: DispatcherDuration: Long term open-ended contractLogistics: Rotating shift, weekdays, nights, and weekendsPay Rate: up to $30/hrJob Summary: Are you ready to play a crucial role in ensuring the safe and reliable operation of our distribution system? Join our dynamic team as a Dispatcher and take charge of dispatching and restoring facilities, all...

  • Commercial HVAC Service Dispatcher

    3 weeks ago

    Fort Myers, United States B & I Contractors Full time

    Description Are you looking to join Florida's fastest growing mechanical contracting team? B&I Contractors, Inc., a proud three-time winner of the Great Place to Work certification, is seeking an experienced and dedicated HVAC Service Dispatcher to join our dynamic and expanding team. Why Choose B&I Contractors, Inc.?: Industry Leader: As Florida's fastest...

  • Dispatcher - Bilingual (Spanish)

    4 days ago

    Fort Myers, United States COASTAL WASTE & RECYCLING INC Full time

    OverviewJoin us as a Dispatcher: Lead the Change in the Waste Industry! Are you a logistics wizard with a passion for keeping things on track? Join our waste management team as a Dispatcher and be the driving force behind our efficient operations. We are looking for a dedicated bilingual (English/Spanish) Dispatcher to help us deliver top-notch waste...

  • Service Coordinator

    1 month ago

    Fort Myers, Florida, United States Powerhouse Home Service LLC Full time

    Job OverviewWe're seeking a skilled Service Dispatcher to join our team at Powerhouse Home Service LLC. As a key member of our operations team, you'll play a vital role in ensuring seamless customer experiences and efficient service delivery.About the RoleAs a Service Dispatcher, you'll be responsible for evaluating customer calls, matching the right...

  • EMD/Dispatch

    3 weeks ago

    Fort Myers, United States BrewsterEasCare Ambulance Full time

    DISPATHCER Summary: Is responsible for dispatching and ensuring all transport request are met in a timely manner. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable...

  • Service Coordinator/Dispatcher

    1 month ago

    Fort Worth, Texas, United States Texas AirSystems Full time

    Job Title: Service Coordinator/DispatcherJob Summary:We are seeking a highly skilled Service Coordinator/Dispatcher to join our team at Texas AirSystems. As a key member of our service department, you will be responsible for coordinating and controlling activities, ensuring seamless service operations and exceptional customer satisfaction.Key...

  • Service Coordinator/Dispatcher

    3 months ago

    Fort Worth, United States Texas AirSystems Full time

    Overview: Service Coordinator/Dispatcher Reports to: Area Service Manager FLSA Status: Non-ExemptThe Company Texas AirSystems is the largest independent HVAC Equipment and Solutions provider in Texas. Our company has grown to five offices and over 300 employees throughout Texas, with headquarters in Irving, next to the DFW airport. We are proud members of...

  • Dispatcher

    2 weeks ago

    Fort Worth, United States AppleOne Full time

    Job DescriptionJob DescriptionThis Dispatcher Position Features:• Police Dispatcher positions • Monday to Friday -7am to 3pm • TLETS Required • $25.90-28.50/hr We are urgently seeking DISPATCHERS for our Healthcare Client based in Dallas and Fort Worth areas. The selected Dispatcher is required to have TLETS certification. The Dispatcher will be...

  • Roadside Service Dispatcher

    3 weeks ago

    Fort Valley, United States Government Employees Insurance Company Full time

    Salary: $16.90 per hour / $34,053 annually We are seeking a Roadside Service Dispatcher to join our team in Macon, GA. As a dispatcher, you will provide essential support to our policyholders during vehicle emergencies, including locating locksmiths and dispatching tow trucks. The ideal candidate will have a strong customer service background, effective...

  • Distribution Dispatcher

    3 weeks ago

    Fort Wayne, United States Manifest Solutions Full time

    Manifest Solutions is currently seeking a Distribution Dispatcher for an onsite position in Fort Wayne, IN. Track crew locations and ongoing work on the distribution system. Dispatch service personnel to respond to outage and emergency situations. Authorize the energizing and restoration of distribution facilities. Maintain accurate outage records. ...

  • Apex Systems | Service Dispatcher | fort wayne, in

    23 hours ago

    fort wayne, United States Apex Systems Full time

    Title: DispatcherDuration: Long term open-ended contractLogistics: Rotating shift, weekdays, nights, and weekendsPay Rate: up to $30/hrJob Summary: Are you ready to play a crucial role in ensuring the safe and reliable operation of our distribution system? Join our dynamic team as a Dispatcher and take charge of dispatching and restoring facilities, all...

  • Apex Systems | Service Dispatcher | fort wayne, in

    2 days ago

    fort wayne, United States Apex Systems Full time

    Title: DispatcherDuration: Long term open-ended contractLogistics: Rotating shift, weekdays, nights, and weekendsPay Rate: up to $30/hrJob Summary: Are you ready to play a crucial role in ensuring the safe and reliable operation of our distribution system? Join our dynamic team as a Dispatcher and take charge of dispatching and restoring facilities, all...

  • Dispatch Assistant

    3 weeks ago

    Fort Lauderdale, United States Prep Doctors® Full time

    Position Overview: The Dispatch Assistant plays a crucial role in supporting the Dispatch Manager with daily logistics operations. This position focuses on the effective handling and organization of dental cases ready for dispatch, ensuring accurate preparation and efficient delivery to the data entry team.Qualifications:High school diploma or equivalent;...

  • Distribution Dispatcher

    4 weeks ago

    Fort Wayne, United States ITS - Integrated Talent Strategies Full time

    Integrated Talent Strategies (ITS) is seeking a Distribution Dispatcher to work with a top Energy and Utility company in the Fort Wayne, IN area. This position offers a variety of great benefits, including health insurance, 401(k), and paid time off.  JOB SUMMARY:  The successful candidate will be responsible for assisting in the safe and reliable...

  • UPS Dispatch Supervisor

    4 weeks ago

    Fort Worth, Texas, United States United Parcel Service Inc. Full time

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Customer Service Representative

    4 weeks ago

    Fort Myers, Florida, United States Powerhouse Home Service LLC Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Powerhouse Home Services LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, converting incoming calls into booked service appointments, and promoting customer satisfaction.Key...

  • Lead Dispatcher

    3 weeks ago

    Fort Worth, United States ECS Limited Full time

    ECS is seeking a Lead Dispatcher to work in our Ft. Worth, TX office. Lead daily activities and assignments of the dispatch staff. Responsible for ensuring that dispatcher services for the assigned shift meet operational requirements and are following standard operating procedures. Provide guidance and leadership to all dispatchers on assigned shift....