Dispatch Assistant

3 weeks ago


Fort Lauderdale, United States Prep Doctors® Full time

Position Overview: The Dispatch Assistant plays a crucial role in supporting the Dispatch Manager with daily logistics operations. This position focuses on the effective handling and organization of dental cases ready for dispatch, ensuring accurate preparation and efficient delivery to the data entry team.


Qualifications:

  • High school diploma or equivalent; additional education in logistics or a related field is a plus.
  • Previous experience in a logistics or dispatch role preferred.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a team environment.
  • Proficient in basic computer applications and record-keeping systems.


Key Responsibilities:


A. Case Handling and Preparation:

  • Assist in opening and organizing dental cases upon arrival.
  • Ensure each case is correctly identified and all necessary components are accounted for prior to dispatch.

B. Case Distribution:

  • Determine the appropriate destination for each case within the laboratory.
  • Distribute cases to the correct departments or personnel to facilitate a smooth workflow from reception to data entry.

C. Support to Dispatch Manager:

  • Provide ongoing support to the Dispatch Manager by preparing reports and managing schedules.
  • Ensure that all logistics activities align with laboratory standards and timelines.

D. Documentation and Record Keeping:

  • Maintain accurate records of all dispatched cases.
  • Assist in tracking and documenting case statuses to ensure transparency and efficiency in case management.

E. Quality Control:

  • Conduct preliminary checks of case packaging and documentation to ensure compliance with laboratory standards and client specifications.


Why Join Us?

We value our employees and foster a collaborative work environment. You will have the opportunity to contribute to a dedicated team while helping to deliver high-quality dental products to our clients.


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