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Service Dispatcher

1 month ago

Fort Wayne, United States Apex Systems Full time

Title: Dispatcher

Duration: Long term open-ended contract

Logistics: Rotating shift, weekdays, nights, and weekends

Pay Rate: up to $30/hr


Job Summary: Are you ready to play a crucial role in ensuring the safe and reliable operation of our distribution system? Join our dynamic team as a Dispatcher and take charge of dispatching and restoring facilities, all while maintaining the highest standards of safety and communication.


Primary Job Duties:

  • Track crew locations and ongoing work on the distribution system.
  • Dispatch service personnel to respond to outage calls and emergency situations, such as 911/SWAT calls.
  • Authorize the energizing and restoration of distribution facilities.
  • Maintain accurate outage records as well as records of abnormal and defective equipment for distribution facilities.
  • Effectively operate company communication equipment.


Essential Job Functions & Tasks:

  1. Promote and enforce the Company's Safety and Health programs.
  2. Be knowledgeable and adhere to written company and department policy and procedures.
  3. Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
  4. Effectively operate company communication equipment.
  5. Track crew locations and ongoing work on the distribution system.
  6. Dispatch service personnel to respond to outage and emergency situations.
  7. Authorize the energizing and restoration of distribution facilities.
  8. Maintain accurate outage records.
  9. Maintain accurate records of abnormal and defective equipment for distribution facilities.


Basic Qualifications:

  • Associate degree in electrical or electronic technology.
  • Bachelor of Science in any field or equivalent education and/or experience.


Other Requirements:

  • EEIDEB - SASS Basic Data Entry
  • EEISOPD - System Oper Power Dispatching