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IT Support Technician

2 months ago

New London, United States Central Wire Full time

Take the next step in your career with an exciting and growing company

As the only fully integrated maker of premium quality wire, rope, and assemblies, Loos & Co holds a leading position in the global aerospace sector.

A division of the Central Wire (CWI) Group of Companies encompassing 13 locations in three countries, 800+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications. Our precision-manufactured components are also used for defense, med tech, and heavy industry purposes around the world, in large part because of the people behind our products.

We're seeking an IT Support Technician to join our fast-paced IT Department in Pomfret, CT

If you have a passion for customer success and want to grow with a dynamic company that offers opportunities to reach your full potential, we want to hear from you.

Interested in working collaboratively in a highly talented, growing IT department? Loos & Co. Inc., is looking to add to our Team.

We are seeking a hands-on IT Support Technician. The ideal candidate must be safety conscious, energetic, detail oriented with strong follow-up skills and self-motivated.

General Purpose of the Position:

As a member of the Direct Customer Support / Helpdesk Team, the IT Support Technician will provide assistance with the maintenance, functionality and efficiency of IT Systems across all Loos/Central Wire locations, including desktop computers, printers, scanners, application software and other peripherals. He or she may also be required to assist with IT projects and strategic planning, as well as identifying, maintaining, tracking, and deploying various technologies. Other duties will be assigned as necessary.

Here's the preferred experience:

  • 1 - 3 years IT support/helpdesk experience preferred
  • Experience in a customer service and / or systems support role a plus
  • Strong analytical troubleshooting skills
  • Organized and detail oriented
  • Understanding of Windows operating systems installation and configuration, Active Directory/Windows domains
  • Experience with Microsoft Office 2019/365 Suite
  • Experience with PC hardware build and repair
  • Knowledge of TCP/IP networking protocols
  • Knowledge of cybersecurity fundamentals
This is preferred experience- if you don't have everything, don't worry We hire for both experience and growth. We're looking for individuals that want to grow with us

If it sounds like a great place to work, it is

Pre-Employment Drug Testing: All applicants who are offered a job with the company will be tested for drugs as part of the post job offer employment screening process.

Loos& Co. is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Ability to commute/relocate:
  • Pomfret, CT 06259: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)
Work Location: In person

Loos and Co is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Loos and Co is a Drug-free workplace and pre-employment drug tests and background checks are required.

Other details
  • Job Family Information Technology
  • Pay Type Salary


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