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Community Outreach Specialist

2 months ago


Indianapolis, United States nLeague Full time

Job id: 742120

Department: DOH

Position: Community Outreach Specialist

Location: 2 N. Meridian St. Indianapolis, IN 46204

Duration:12 Months

  • Maternal and Child Health (MCH) Community Outreach Specialist.
  • The position is a hybrid, primarily remote, and travels throughout Central Indiana.
  • Candidate must be on-site in the Indianapolis office for orientation/training/meetings as requested. Travel to the Indianapolis DOH office is not reimbursed.
  • The position requires approximately 50% field travel throughout Central Indiana. Field travel is reimbursed.
  • The position is expected to last through the fiscal year with a high likelihood of renewal.
  • The position does require some heavy lifting when setting up and breaking down exhibitions/events.
  • The position does require a flexible schedule, to include evening and weekend hours for community events.

Background:

  • The Maternal and Child Health Division's (MCH) Community Engagement and Systems Building team serves to connect families, organizations, and providers locally and statewide. This mission is accomplished by building and strengthening systems that serve Hoosiers throughout their lifespan.

Current initiatives include:

  • My Healthy Baby, is a system that identifies women early in their pregnancies and connects them with an OB navigator a home visitor who provides personalized guidance and support to women during pregnancy and at least the first 6 to 12 months after the baby's birth.
  • The MOMS Helpline, is a program that helps reduce Indiana's infant mortality rate with dedicated communication specialists that provide valuable pregnancy information, referrals, and accessible resources to pregnant women and families with babies.
  • Help Me Grow is a system model that works to promote cross-sector collaboration in order to build efficient and effective early childhood systems that mitigate the impact of adversity and support protective factors among families so that all children can grow, develop, and thrive to their full potential.
  • MCH seeks to grow its reach of these initiatives across the state and be more fully connected to families, providers, and social service organizations.

Purpose of Position/Summary:

  • The purpose of this position is to represent the Maternal and Child Health Division's (MCH) Systems Building and Community Engagement Team (SBCE) in the community, to build relationships with a wide variety of local and state-wide partners, and to promote MCH projects and programs. Specifically, this position will focus on serving as the liaison between the community, families and the MCH system.
  • The Outreach and Education Specialist will support the awareness and visibility of My Healthy Baby (MHB), MOMS Helpline (MHL), and Help Me Grow (HMG) to the state. This position will fulfil this purpose by (1) representing MCH at numerous community events and meetings (2) engaging providers and families in the MCH system and (3) providing information, support, and connections to training opportunities to professionals statewide.

Essential Duties/Responsibilities :

  • Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities.
  • Promote and support the MOMS Helpline, Help Me Grow, and My Healthy Baby by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives.
  • Communicate effectively with families in the community and agency partners to ensure all needs are met, linking them to the MHB, Help Me Grow, and MOMs Helpline systems.
  • Network with organizations and exhibitors at all conferences, expos, and health fair events.
  • Participate in community committees within your assigned county block (as well as assist colleagues as needed).
  • Participate in the development of Help Me Grow and other state activities.
  • Work across the MCH Division with outreach efforts.
  • Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers, and other providers within the Maternal and Child Health population.
  • Identify Point of Contact to community resources and maintain updated contact information in an Excel spreadsheet
  • Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers.
  • Assist in preparing and updating presentations to deliver to community organizations.
  • Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness of MHL, HMG, and MHB.
  • Contribute to maintaining the Liv Pregnancy App by researching and assisting with publishing content that promotes and enhances maternal and child health.

Required skills:

  • Bachelor's degree in human services, social services, or early childhood education.
  • Valid Indiana Driver's License and ability to travel throughout the State of Indiana.
  • Prior experience working with children and families.
  • Prior experience in a program coordinator role (preferably in a healthcare setting).
  • Prior experience working with community programs.
  • Computer proficiency with software applications including MS Word, Excel, and PowerPoint.
  • Prior experience presenting to audiences for a variety of stakeholders.
  • Prior experience with Indiana Medicaid health insurance.
  • Prior marketing experience.