Community Outreach Coordinator

2 months ago

Indianapolis, United States Maverick Solutions Full time

Maverick Solutions is a leader in providing innovative marketing and consulting services to charitable organizations. We specialize in creating impactful community outreach initiatives that drive positive change and support our partners' missions. Our commitment to excellence in customer service and community engagement sets us apart in the industry.

As an Entry Level Community Outreach Coordinator, you will play a key role in supporting our charitable partners by coordinating and executing community outreach initiatives. You will be responsible for engaging with community members, organizing events, delivering presentations, and fostering relationships that enhance our partners' missions.

Key Responsibilities:

  • Generate revenue for our clients to enable the continuation of various community-based outreach initiatives.
  • Deliver educational presentations to community members to increase awareness of our clients' missions.
  • Set up and attend local events regularly to spread our partners' messages and build lasting relationships with community members.
  • Assist donors with registration and maintain ongoing communication and support to keep them informed about program initiatives and milestones.
  • Accurately notate and accept donations.
  • Receive ongoing training, coaching, and support by attending daily meetings, networking sessions, and one-on-one mentorship.

Skills and Qualifications:

  • Strong organizational and time management skills.
  • Ability to work independently as well as within the event team.
  • Ability to represent a professional, positive, and enthusiastic demeanor to customers and fellow team members.
  • Flexibility to work designated schedules, including evenings and weekends for events.
  • Ability to work well under pressure in a fast-paced, high-volume environment.
  • Impeccable willingness to learn and expand your professional customer service career.
  • Natural problem-solving abilities and ease in managing customer complaints.
  • Effective communication skills, both verbal and written, with a willingness to enhance these traits.
  • Consistently display a positive and helpful attitude with customers, sales executives, and co-workers.
  • An empathetic, patient, and caring demeanor toward customers, clients, and co-workers.

Basic Qualifications:

  • 0-3 years of experience as a Customer Service Representative and/or Sales Associate.
  • High school diploma or comparable certification.
  • Willingness to learn new skills and adapt to new challenges.

What We Offer:

  • Comprehensive training and ongoing professional development.
  • Opportunities for career advancement within the company.
  • Competitive compensation package, including performance-based bonuses.
  • A supportive and energetic team environment.
  • Hands-on experience working with reputable charities and community outreach programs.
  • Opportunities to make a meaningful impact through charitable initiatives.

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