Senior Product Manager, Operations Center
2 months ago
We're a team of experienced tech builders and e-commerce brand operators working to build a software platform for e-commerce brands. Stoke empowers brands to connect the disparate data sources required to run their business in one place and provides decision analytics around the core functions of an e-commerce brand, like Marketing, Supply Chain, and Finance. Existing tools to support e-commerce brand-owners and entrepreneurs are disconnected (e.g. marketing or inventory management) and lack sophistication. We aim to disrupt this space through a fully integrated platform that leverages best in class artificial intelligence (AI) including large language models.
Check out our blog for more insight to what we're doing
Job Summary:
As the Product Manager for Stoke's Operations Center, you will take full end-to-end ownership of the portfolio of products within Operations Center. This is a high impact position with large growth opportunities from day one. This candidate will take newly launched products to the next level, while also taking greenfield products/features from ideation through launch. The ideal candidate will have a deep understanding of the Supply Chain industry, experience launching and growing SaaS products, and be comfortable taking nebulous ideas from ideation to launch.
This is a great role for you if you like to build products from scratch, enjoy interacting with customers early and often, and are excited to build the next generation of e-commerce software alongside a hard-working, nimble, and fast-growing team. This is a hybrid role based out of our Bellevue, WA office that would require working at least 3 days per week in the office.
Responsibilities:
- Lead the E2E product strategy, roadmap, and execution for the Operations Center suite of products
- Define product requirements and create detailed product roadmaps to guide product development and ensure timely delivery of new products and features
- Conduct user research, including user interviews, surveys, and usability testing, to identify customer needs and pain points
- Collaborate with engineering teams to prioritize features and ensure the timely delivery of products and features
- Work with the UX/UI team to ensure the product is easy to use and adequately solves our customers' problems
- Work with cross-functional teams including data scientists, engineers, designers, and business stakeholders to develop and launch new AI-powered products and features for e-commerce brands
- Conduct market research and analysis to identify customer needs and trends in the e-commerce supply chain/operations space
- Monitor product performance and analyze data to identify trends and opportunities for optimization
- Participate in industry events and stay up to date on emerging trends in e-commerce, supply chain, and AI
- 3-5+ years of product management experience in e-commerce or related field
- Hands-on experience building software in the Supply Chain industry (Fleiber, Flexport, Deliveroo, or building internal tooling to support Supply Chain teams)
- Experience working in an early-stage, fast growing startup environment
- Strong track record of conducting user interviews and incorporating user feedback into product development processes to deliver innovative, customer-focused products (experience with continuous customer discovery)
- Experience working with AI-powered products or technologies
- Strong analytical skills and experience working with data to make data-driven decisions
- Excellent communication skills with the ability to clearly communicate technical concepts to both technical and non-technical stakeholders
- Strong product management skills with the ability to manage multiple projects simultaneously
- Bachelor's degree in Computer Science, Engineering, Business, or a related field
Several factors are taken into consideration that determine the salary range of this role. A reasonable estimate of the current range is $130,000 to $170,000.
The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed each year. Offers are made within the base pay range applicable at the time.
We offer our employees a range of benefits. Employees are eligible for health care (medical, dental, vision), basic life insurance, unlimited paid time off (subject to manager approval), training/development, wellness resources, stock options, and much more The benefits listed here may vary depending on the nature of employment and the work location.
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