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Talent Acquisition Coordinator

3 months ago

Spokane, United States Family Resource Home Care Full time

The Talent Acquisition Coordinator (TAC) plays a crucial role in the onboarding of caregivers for Family Resource Home Care. The TAC is responsible for efficiently onboarding a high volume of caregivers, typically ranging from 20 to 40 per week. This role is pivotal in ensuring that caregivers are well-prepared for their orientation, fostering clear communication with recruiters and branch staff, and contributing to the success of our caregiving team. This is a remote position. Only candidates who live in the Pacific Time Zone will be considered. The best-fit candidate will be an efficient learner who retains new information well and adapts quickly to constant changes in their workflow. The TAC position manages a multi-step process from accepted offer to post-orientation. Candidates must have experience in onboarding or a similar role that requires meticulous attention to detail, managing a high volume workload, organizing a spreadsheet that tracks progress/statuses, and experience in multiple software/systems. Key Job Duties Caregiver Onboarding Coordinate and execute the onboarding process for new caregivers, ensuring that welcome emails, required documentation, background checks, and tasks are completed accurately and on time. Provide caregivers with all necessary information and materials to prepare them for their orientation. Answer caregiver inquiries and provide support throughout the onboarding process. Communication and Collaboration Collaborate closely with recruiters to obtain all required information and documentation from the interviewing process. Maintain clear and consistent communication with branches and recruiters to keep them informed about the status of caregiver onboarding. Address any issues or challenges in the onboarding process promptly and effectively. Orientation Support Provide day-of updates to branch partners regarding caregiver onboarding status and those cleared to attend orientation. Remain available to branch partners during the day of orientation to answer questions about outstanding onboarding tasks and convert new hires to employees upon arrival to orientation. Compliance and Documentation Ensure that all caregivers' files are complete and in compliance with company policies and regulatory requirements. Add applicable certifications, evaluation due dates, and licenses to caregiver profiles to ensure accurate compliance reporting. Process Improvement Continuously identify opportunities to streamline and improve the caregiver onboarding process. Suggest and implement enhancements to ensure a smooth and efficient experience for caregivers. Qualifications & Requirements Proven experience in high volume (30+ hires per week) talent acquisition or onboarding; healthcare field preferred. Strong organizational skills with the ability to manage multiple tasks, deadlines, and systems at once. Excellent communication and interpersonal skills, with an emphasis on teamwork and collaboration. Familiarity with compliance and regulatory requirements in the healthcare or home care industry is a plus. Proficiency in using HR software and systems for tracking and maintaining caregiver information. Moderate level proficiency in Microsoft Excel or Google Sheets. High school diploma or equivalent required. A bachelor's degree in human resources, business administration, or a related field is preferred. Ability to pass background and reference checks. What We Offer Weekly pay Medical, Dental, Vision, and Prescription benefit options. 15 days of PTO. 10 paid holidays. Full remote home setup. Internal growth opportunities. Employee Assistance Program. The pay range for this position is $19-21/hr based on experience. This is a full-time, 40 hour/week position that offers full benefits. Family Resource Home Care is an equal opportunity employer. #J-18808-Ljbffr