Customer Service Representative

3 weeks ago

Mead, United States Allegion Full time

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Customer Service Representative - Remote Full Time Shift: Monday - Friday, 9:30am-6:00pm (Hours to be worked in Eastern Time Zone), one Saturday or Sunday rotating on-call per month. Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world-class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position. The position will provide customer service support by verifying the accuracy of service orders and service requests in a timely manner. Assist customers by ensuring all necessary data is obtained to accomplish these objectives. Ideal candidate to initiate and/or implement corrective action as needed to provide customers with support and achieve corporate and department goals. In addition, this position will support the customer by providing basic product knowledge on routine issues, as well as support Sales and Field operations necessary to meet customer needs and expectations. What You Will Do Review, edit, process, and verify the accuracy of service requests from customers utilizing various inbound systems such as Five9, Service Channel, FM Pilot, etc. Initiate and follow up on required action in response to customer service change requests, by assisting in maintaining accurate customer master data. Communicate and work closely with appropriate departmental personnel. Recommend changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness of the Customer Call Center. Provide back-up support to other group members in the performance of job duties as necessary. Receive, evaluate, and answer customer inquiries of a general nature in a timely manner using available resources and training material that are provided. Hold high standards of conduct with utmost professionalism and respect when engaging with external and internal customers. As a representative of the Company, you are the face of the customer and candidate to consistently maintain positive, effective relationships with all customers. Perform duties and responsibilities as described in the provided systems. Perform other related duties in support of the team as assigned by management. Work hand in hand with the branches to provide a seamless process for our customers. What You Need To Succeed High School Diploma or GED with 1-3 years of experience or equivalent work experience. Ability to work on Eastern Standard Time. Proficient computer skills. Must have a flexible schedule and be able to work the on-call shift as needed. Flexible, cooperative, and proactive. Able to work independently in a team-oriented environment. Ability to make decisions and troubleshoot. Execute tasks in a timely manner and in a remote setting. Detail-oriented. SAP knowledge a plus. Additional Preferred Skills Or Qualifications Associate's Degree. SAP Knowledge. Astea Knowledge. Five9 Knowledge. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work What You’ll Get From Us Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period. Tuition Reimbursement. Generous Vacation and Sick Time. Employee Discounts through Perks at Work. Community involvement and opportunities to give back so you can “serve others, not yourself”. Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching. Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Hourly Range: $20.00 per hour. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today Join our team of experts today and help us make tomorrow’s world a safer place Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy #J-18808-Ljbffr

  • Customer Service Representative

    6 hours ago

    Mead, United States Yoke's Fresh Markets Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Yoke's Fresh Markets. As a key member of our store team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 weeks ago

    Mead, United States AdaptHealth Full time

    AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to...

  • Customer Service Representative

    1 hour ago

    Mead, Colorado, United States Home Depot Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Associate at Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly, and personalized service to...

  • Customer Service Representative

    3 weeks ago

    Mead, United States Johnson Truck Center Full time

    Customer Service Rep Johnson Truck Center Landover, MD Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Rep at our location in Landover, Maryland. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a...

  • Customer Service Representative

    5 days ago

    Belle Mead, New Jersey, United States HMH CARRIER CLINIC INC Full time

    **Job Summary**At HMH Carrier Clinic Inc., we are seeking a highly skilled and detail-oriented Receptionist to join our team. As a Receptionist, you will play a vital role in ensuring the smooth operation of our facility.**Key Responsibilities:**Provide exceptional customer service to patients, visitors, and staffAct as a liaison between the unit and...

  • Senior Customer Service Representative

    3 weeks ago

    Mead, United States Wolters Kluwer Full time

    Liaise with Society Member Care for requesting various membership/subscriber benefits or serving as issue escalation path when member trend has been identified. Oversee society billing for assigned accounts, including maintaining billing schedules, preparing society billing based on individual contract terms, and working with Accounts Receivable to collect...

  • Customer Service Rep

    3 months ago

    Mead, United States Titus Electrical Services Full time

    Job DescriptionJob DescriptionJoin the Titus Electrical Services team as a full-time Customer Service Rep (CSR) - Dispatcher at our Frederick, CO office. We're seeking an empathetic individual to provide excellent customer care and dispatch electrical technicians over the phone. Have you been searching for an administrative job that allows you to enjoy...

  • Customer Service Representative

    7 days ago

    Belle Mead, New Jersey, United States HMH CARRIER CLINIC INC Full time

    About UsHackensack Meridian Health is a leading healthcare organization dedicated to delivering exceptional patient care and improving the health of our community.Our TeamWe are a team of dedicated professionals who are passionate about making a difference in the lives of our patients and their families.Job SummaryWe are seeking a highly skilled and...

  • Customer Service Representative

    5 days ago

    Belle Mead, New Jersey, United States HMH CARRIER CLINIC INC Full time

    About UsHackensack Meridian Health is a leading healthcare organization dedicated to delivering exceptional patient care and advancing the art of medicine.Our TeamWe are a team of dedicated professionals who share a common goal of providing the highest quality care to our patients. Our team members are the heart of what makes us better, and we are committed...

  • Customer Success Manager

    2 months ago

    Mead, United States Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Medical Services Representative

    3 days ago

    Belle Mead, New Jersey, United States Hackensack Meridian Health Full time

    Job SummaryHackensack Meridian Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our patient access services.Key ResponsibilitiesConduct quality interviews with patients to ensure compliance with patient safety rules and state and...

  • Lead Food Service Team Member

    1 day ago

    Belle Mead, New Jersey, United States Maschio's Food Service Full time

    Job Summary:Maschio's Food Service is seeking a skilled and experienced Lead Food Service Worker to join our team. As a key member of our food service operations, you will be responsible for overseeing the daily activities of our kitchen staff, ensuring the highest quality of food preparation and presentation.Key Responsibilities:Manage food production,...

  • Flex Merchandiser

    4 weeks ago

    Mead, United States Drive Line Service Full time

    Flex Merchandiser Date Posted: 07/31/2024 Apply Employee Type: Part Time Location: Mead, OK Pay Rate: $10.00 Date Posted: 07/31/2024 Job ID: 1607063 Job Description Retail Merchandisers Needed! Earn $10 / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on business...

  • Food Service Team Member

    2 weeks ago

    Mead, Colorado, United States Agfinity Full time

    Job OverviewFood Service Team MemberAgfinity stands as the premier agricultural cooperative in Colorado, rooted in the vibrant Front Range. Our cooperative model sets us apart from competitors through our unwavering commitment to exceptional customer service and our dedicated workforce, which we regard as our most valuable asset. Every dollar spent with...

  • Seafood and Meat Sales Specialist

    1 week ago

    Mead, Washington, United States Yoke's Fresh Market Full time

    Meat and Seafood Sales Specialist Location: Mead, WA Compensation: $16.30 to $ depending on experience with verifiable work history or samples. Benefits: Employee Stock Ownership Plan (ESOP) - Fully funded by the companyDailyPay - Option for employees to receive payment on the same day they work401K - Company matching available up to 4% (if...

  • Client Relationship Banker

    1 week ago

    Mead, Washington, United States Banner Bank Full time

    Overview:As a Client Relationship Banker at Banner Bank, you will play a vital role in delivering exceptional service to our clients while representing the Bank with professionalism and integrity.Key Responsibilities:- Provide outstanding customer service by assisting clients with their banking needs and ensuring a positive experience.- Process transactions...

  • Convenience Store Clerk

    3 months ago

    Mead, United States Agfinity Full time

    Job DescriptionJob DescriptionConvenience Store Clerk Agfinity is the largest agricultural Cooperative in Colorado based in the heart of the Front Range. As a cooperative we are distinguished from our competitors by our excellence in customer service and our people, which we consider our greatest asset. Every dollar that is spent with the Cooperative...

  • Convenience Store Manager

    2 months ago

    Mead, United States Agfinity Full time

    Job DescriptionJob DescriptionAgfinity is the largest agricultural Cooperative in Colorado based in the heart of the Front Range. As a cooperative we are distinguished from our competitors by our excellence in customer service and our people, which we consider our greatest asset. Every dollar that is spent with the Cooperative doesn’t just go towards a...

  • Culinary Service Associate

    1 week ago

    Belle Mead, New Jersey, United States Hackensack Meridian Health Full time

    Position Overview:The individuals in our organization are essential to our mission of enhancing the health and well-being of our community. At Hackensack Meridian Health, we prioritize the health of our patients while fostering a supportive environment for our staff. Our culture emphasizes teamwork and collaboration, and we offer competitive benefits as part...

  • Culinary Service Associate

    1 week ago

    Belle Mead, New Jersey, United States Hackensack Meridian Health Full time

    Position Overview:The personnel at Hackensack Meridian Health are integral to our mission of enhancing the health and well-being of our patients. We foster a culture of collaboration and support, ensuring that our team members thrive. Our competitive benefits package is just the beginning; we prioritize community engagement and mutual support.Role Summary:As...