Customer Service Representative

7 months ago


Lake Mary, United States Online Labels Group Full time
Watch this video to learn more about the culture here at Online Labels Group

Role Summary

Are you passionate about delivering customer service or looking to join the customer service field? Look no further and join our dedicated team here at Online Labels Group. Customer Service is crucial and you will learn industry knowledge to help our existing customers and potential new customers via phone calls or email support tickets. Want to learn more? Apply today

Shift available: Monday-Friday: 11:00am-8:00pm

Training Shift: Monday-Friday 8:00am-5:00pm

Pay rate: $15-$17Benefits:
  • Potential Monthly Departmental Bonuses
  • Medical
  • Dental
  • Vision
  • Paid Time Off (PTO)
  • 401(k) with Company match
  • Holiday Pay
  • Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance)
Summary of Responsibilities
  • Manage incoming calls, tickets, and live chat messages from customers
  • Communicating with customers to ensure that all of their needs are understood and addressed
  • General administrative duties
  • Troubleshooting customer issues
  • Collaborate with other internal departments to ensure that they fulfill all customer requests
  • Guide customers to the correct service based on their business needs provided criteria
Required Skills
  • Excellent organization, attention to detail, and follow-up skills
  • Strong written and verbal communication skills
  • Strong typing and computer skills (40+ wpm)
  • Ability to interface well with all levels of management
  • Ability to work well in a team environment as well as on your own
  • Self-motivated and solution-oriented
  • Customer-focused
  • Excellent analytical, problem-solving, and decision-making skills
  • Positive attitude
  • Ability to adapt to new technologies and processes quickly in ever-evolving systems
  • Excellent interpersonal skills and strong emotional intelligence
Experience Requirements
  • 0-2 years in the same or similar role

Equal Employment Opportunity

At Online Labels Group, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

  • Lake Mary, Florida, United States ASK Staffing Full time

    Are you passionate about delivering exceptional customer experiences? We're seeking a highly motivated Customer Service Representative to join our team at ASK Consulting.This is a fantastic opportunity to grow your career and develop valuable skills in customer service. With a competitive salary of $15.50/hour, you'll be rewarded for your hard work and...


  • Lake Mary, Florida, United States YMCA of Central Florida Full time

    About the RoleThe Member Services Representative is responsible for providing exceptional customer service to members, responding to their inquiries, and resolving any issues that may arise. You will also be responsible for performing facility access control duties, conducting interviews/tours to promote membership, and assisting members and customers...


  • Lake Mary, Florida, United States Online Labels Group Full time

    About Online Labels GroupWe are a dynamic company that values customer satisfaction and strives to deliver exceptional service. As a Customer Service Representative, you will play a critical role in ensuring our customers receive the best possible experience.Salary InformationThe estimated salary for this position is between $15-$17 per hour, with...


  • Lake Mary, Florida, United States YMCA of Central Florida Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the YMCA of Central Florida. As a key member of our membership services team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and promoting our programs and services.The ideal candidate...


  • Lake Mary, Florida, United States Winn-Dixie Full time

    As a Customer Service Representative at Winn-Dixie, you will play a vital role in ensuring that our customers have an exceptional shopping experience. The estimated annual salary for this position is $25,000-$30,000.Key responsibilities include:Greeting customers in a friendly and welcoming mannerProviding assistance with product information and...


  • Lake Mary, Florida, United States Tailored Management Full time

    At Tailored Management, we're seeking a skilled Customer Service Senior Representative to join our team. This role offers an exciting opportunity to work with a global health insurance provider dedicated to improving the health and well-being of its customers.The estimated annual salary for this position is $60,000-$80,000, based on industry standards and...


  • Lake Mary, United States ITCON Services Full time

    This opening is for a full-time hybrid position. Applicant must be able to work remotely and commute onsite to the Lake Mary, Florida office as needed. Applicant must be a permanent resident or citizen of the United States.We are seeking to hire a full-time customer service-oriented Helpdesk Support Specialist to provide customer/public support with webpage...


  • Lake Mary, United States ITCON Services Full time

    This opening is for a full-time hybrid position. Applicant must be able to work remotely and commute onsite to the Lake Mary, Florida office as needed. Applicant must be a permanent resident or citizen of the United States. We are seeking to hire a full-time customer service-oriented Helpdesk Support Specialist to provide customer/public support with...


  • Lake Mary, Florida, United States YMCA of Central Florida Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at the YMCA of Central Florida. In this role, you will be responsible for providing exceptional customer service to members and visitors, while also performing various administrative tasks.About the RoleThis is a part-time position, working a flexible...


  • Lake Mary, Florida, United States TBI AIRPORT MANAGEMENT INC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Airport Customer Service Representative.As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers, airline employees, and Customs and Border Protection officers. Your primary goal will...


  • Lake Mary, Florida, United States Hand & Stone - Corporate Office Full time

    Hand & Stone - Corporate Office is seeking a vibrant and enthusiastic Customer Service Representative to join our team in Lake Mary. This role offers an exciting opportunity for individuals with excellent customer service skills and sales experience to deliver outstanding experiences for our spa members.About UsWe're a dynamic and growing company dedicated...


  • Lake Mary, United States Online Labels Group Full time

    Watch this video to learn more about the culture here at Online Labels Group!Role Summary Enterprise Customer Service Representatives help with assigned accounts by acting as a point of contact within the company for all questions such as quotes, samples, art approvals, ship dates and any other requests. Pay rate: $17.00-$20.00/hour based on experience....


  • Lake Mary, Florida, United States Nothing Bundt Cakes Full time

    Nothing Bundt Cakes Guest Services Representative Job DescriptionEstimated Salary: $13-$17 per hourWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery staff, you will be responsible for creating a warm and welcoming environment for our guests, providing...


  • Lake Mary, Florida, United States CNA Financial Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at CNA Financial Corporation. This is an exciting opportunity for individuals who excel in providing exceptional customer service and possess excellent communication skills.Key ResponsibilitiesRespond to customer inquiries via phone and email in a timely manner,...


  • Lake Mary, United States Tailored Management Full time

    Title: Customer Service Senior Representative Location: Memphis, TN or Lake Mary, FL - Hybrid - 2-3 days onsite and 2-3 days remote. Schedule: Monday - Friday 8-5pm or 9-6pm CST Training Schedule: 8-4 pm EST Initial Assignment Length: Starts Q1 2025, 6 Months assignment with possibility for extension depending on performance, attendance and business need...


  • Lake Mary, Florida, United States Wal-Mart Stores , Inc. Full time

    Job Overview:Join our dynamic team as a Cashier & Front End Services associate and play a key role in delivering exceptional customer experiences. This role offers a unique opportunity to develop your skills, build strong relationships with colleagues and customers, and contribute to the success of our organization.Responsibilities:As a cashier, you will be...


  • Lake Mary, Florida, United States Massage Envy Full time

    About UsAt Massage Envy Heathrow-Lake Mary Centre, we're dedicated to helping our clients achieve their wellness goals. As a Sales & Customer Service Associate, you'll play a crucial role in delivering exceptional customer service and promoting the value of Total Body Care.


  • Lake Mary, Florida, United States Massage Envy Full time

    Overview: At Massage Envy, we are dedicated to delivering exceptional customer experiences. As a Sales & Customer Service Associate, you will play a vital role in helping clients feel their best.Salary: With up to $22.50 per membership sold, plus base hourly pay, you can earn a competitive income.Job Description:Provide outstanding customer service and help...


  • Lake Mary, Florida, United States Tires Plus Full time

    Tires Plus offers a competitive salary of $42,000 - $60,000 per year. As a Retail Salesperson, you will build customer satisfaction & loyalty by providing exceptional service. Key responsibilities include:Key ResponsibilitiesBuilding customer satisfaction & loyaltyMaintaining a clean and organized store environmentResponding to every customer on the phone...


  • Lake Mary, Florida, United States Massage Envy Full time

    Overview:We are seeking a talented Sales & Customer Service Associate to join our team at Massage Envy Heathrow-Lake Mary Centre. As a key member of our team, you will be responsible for delivering exceptional customer service and promoting the value of Total Body Care.In this role, you will provide outstanding support to our clients by greeting them warmly,...