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Front Desk Representative

2 months ago

Santa Ana, United States Angela Scribe Full time

Position: Front Desk Representative Location: Santa Ana, CA Company: Angela Scribe Job Summary: The Front Desk Representative will be the first point of contact for our clients and visitors. This role requires excellent customer service skills, a positive attitude, and the ability to manage multiple tasks efficiently. The ideal candidate will ensure that all visitors and callers receive a professional and warm welcome, and that administrative tasks are completed accurately and promptly. Key Responsibilities: Greet and welcome visitors with a friendly and professional demeanor Answer and direct incoming calls using a multi-line phone system Manage the front desk area, ensuring it is clean and organized Assist with scheduling appointments and managing calendars Handle inquiries and provide accurate information about the company's services Maintain office supplies and manage inventory Assist with administrative tasks such as data entry, filing, and document preparation Coordinate with other departments to ensure seamless operations Address and resolve any visitor or client issues promptly and professionally Follow security procedures and ensure the safety of the premises Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred Excellent communication and interpersonal skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Strong organizational and multitasking abilities Ability to remain calm and professional in a fast-paced environment Attention to detail and problem-solving skills Dependable and punctual with a strong work ethic Job Posted by ApplicantPro