Hotel Front Desk Agent

4 weeks ago

Santa Cruz, United States Hampton Inn Santa Cruz Full time

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

We are looking for a part-time employee who is available to work from 7am-3pm(Weekdays) and 3pm-11pm(Weekends) for 3 to 4 days a week.
Priority is given to applicants with open schedule availability and weekends. This is long term opportunity great for UC students and anyone with evening weekends availability.

The successful candidate will be welcoming, efficient, professional, and determined to deliver a quality product with sensational service to every guest every time.

As Front Desk Representative, the employee is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service.


Duties include:

  • Accurate handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
  • Proficient administration of the hotel's electronic reservation system
  • Prompt, friendly response to guest requests or concerns with follow-up to ensure satisfaction
  • Compliance with hotel safety programs and brand procedures, including emergency and security systems
  • Supplying information on hotel services and area information and directions

    Qualifications:

    • Customer service experience is required, preferably in a hotel or related field
    • High school diploma or equivalent required
    • Must have ability to work weekends, evenings and holidays if needed
    • Requires strong command of the English language to include speaking, reading and writing
    • Ability to learn quickly and work in fast paced position with constant guest interaction
    • Must be able to multi-task
    • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
    • Must possess basic computer skills, i.e. Word, Excel, etc.
    • Must be 18 years or older

      Hotel is located at 1505 Ocean St, Santa Cruz, CA 95060

      Source: Hospitality Online

  • Hotel Front Desk Agent

    4 weeks ago

    Santa Cruz, California, United States Hampton Inn Santa Cruz Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    3 months ago

    Santa Cruz, United States Hotel Paradox Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Supervisor

    3 weeks ago

    Santa Cruz, United States Hotel Paradox Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    7 days ago

    Santa Barbara, United States Quorum Hotels Full time

    DescriptionThe Hotel Virginia Santa Barbara is looking for Front Desk Agentsto join the team! The Front Desk Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making,...

  • Front Desk Agent

    1 month ago

    Santa Fe, New Mexico, United States Pinon Court Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a bustling environment and love making people feel welcome? The Pinon Court by La Fonda a charming and vibrant boutique hotel in downtown Santa Fe, is looking for a dedicated Front Desk Agent to join our teamPosition: Front Desk AgentLocation: The Pinon Court by La...

  • Front Desk Agent

    1 month ago

    Santa Fe, United States Pinon Court Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a bustling environment and love making people feel welcome? The Pinon Court by La Fonda a charming and vibrant boutique hotel in downtown Santa Fe, is looking for a dedicated Front Desk Agent to join our team!Position: Front Desk AgentLocation: The Pinon Court by La...

  • Front Desk Agent

    4 months ago

    Santa Fe, United States Esperanto Full time

    Esperanto Development LLC. is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to...

  • Front Desk Agent

    2 months ago

    Santa Cruz, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent

    2 months ago

    Santa Monica, United States The Crescent Hotels Group Full time

    Description Front Desk Agents are responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous,...

  • Front Desk Agent

    5 months ago

    Santa Rosa, United States CoralTree Hospitality Full time

    Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personali Front Desk, Agent, Hotel, Experience

  • Front Desk Agent

    2 months ago

    Santa Rosa, United States Sandman Hotel Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    3 months ago

    Santa Cruz, United States J. H. Larson Full time

    Front Desk Agent - Fairfield Inn & Suites, Santa Cruz Job Details Job Location Santa Cruz Mission Street Hotel LP - Santa Cruz, CA Position Type Full-Time/Part-Time Job Shift Any Description **Job Summary:** * Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the...

  • Front Desk Agent

    3 weeks ago

    Santa Monica, United States AccorHotels Full time

    Company Description Sofitel Bali Nusa Dua Beach Resort is a French-inspired luxury 5-star beachfront resort with tropical gardens and sophisticated, modern architecture. It offers 413 rooms including 39 suites and villas with complete resort facilities: 3 restaurants, 2 bars, a Club Millesime Exclusive Lounge, SoFIT, Sofitel SPA, outdoor and indoor kids club...

  • Front Desk Agent $23.00/hour

    2 months ago

    Santa Monica, United States The Georgian Hotel Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    2 weeks ago

    Santa Barbara, United States 24-7 Hotel Management Full time $18 - $22

    Job DescriptionJob DescriptionJob Description:Are the one one who loves interacting with people? Love talking and mingling? Love to see the smiles on peoples faces when you have provided them with an exceptional experience? Find pleasure in helping others? Do you find satisfaction in seeing your team exceed their goals and even more so exceeding your own...

  • Front Desk Representative

    4 days ago

    Santa Monica, California, United States Crescent Services Full time

    Job SummaryCrescent Services is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and promoting hotel services and facilities to maximize room occupancy.Key...

  • Front Desk Representative

    4 days ago

    Santa Monica, California, United States Crescent Hotels and Resorts Full time

    Job SummaryCrescent Hotels and Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out process, and promoting hotel services and facilities.Key ResponsibilitiesGuest Registration: Greet guests,...

  • Front Desk Representative

    4 days ago

    Santa Monica, California, United States Crescent Hotels and Resorts Full time

    Job SummaryCrescent Hotels and Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out process, and promoting hotel services and facilities.Key ResponsibilitiesGuest Registration: Greet guests,...

  • Front Desk Representative

    4 days ago

    Santa Monica, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities, and local...

  • Front Desk Representative

    4 days ago

    Santa Monica, California, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities, and local...