We have other current jobs related to this field that you can find below
-
Member Advocate
3 weeks ago
Tampa, United States Zenith American Full timeJob DescriptionJob DescriptionTitle: Member Advocate Department: Retirement BenefitsBargaining Unit: NBU Grade: N/APosition Type: Non-Exempt Hours per Week: 40Position SummaryThe Member Advocate performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in...
-
Outreach Youth Advocate
1 month ago
Tampa, United States The Spring of Tampa Bay Full timeJob DescriptionJob DescriptionFind a rewarding job with The Spring of Tampa Bay! We provide safe spaces and empowering services to survivors of domestic violence and their children.Job Overview Provides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to teen dating violence survivors and youth...
-
Client Success Advocate
6 days ago
Tampa, Florida, United States Banko Overhead Doors Full timeCLIENT SUCCESS ADVOCATEBanko Overhead Doors is on the lookout for a personable and detail-oriented Client Success Advocate to enhance our customer support team. In this position, you will address customer inquiries and resolve concerns through various communication channels, maintain an in-depth understanding of our offerings, gather customer insights,...
-
Chick-fil-A Crew Member
5 days ago
Tampa, Florida, United States Chick-fil-A New Tampa at I-75 Full timeJob OverviewPosition Summary:Hours: Full TimeStarting Pay: $15-$16 hourlyWelcome to Chick-fil-A New Tampa at I-75, where you can become part of one of the leading quick-service restaurant brands in the nation. As a Crew Member, you will either represent our esteemed customer service as a Front of House Team Member or ensure that our guests enjoy the highest...
-
Crisis Support Advocate Manager A
5 days ago
Tampa, United States The Spring Of Tampa Bay Inc Full time $17Job DescriptionJob DescriptionDescription:Job OverviewManages the Crisis Support Advocate Team to ensure survivors have safety, security, and cleanliness while living in the emergency shelter. Ensures services are provided to survivors with an empowerment based, survivor-focused approach to crisis intervention, conflict resolution, safety planning, and...
-
Crisis Support Advocate Manager A
4 weeks ago
Tampa, United States The Spring Of Tampa Bay Inc Full timeJob DescriptionJob DescriptionDescription:Job OverviewManages the Crisis Support Advocate Team to ensure survivors have safety, security, and cleanliness while living in the emergency shelter. Ensures services are provided to survivors with an empowerment based, survivor-focused approach to crisis intervention, conflict resolution, safety planning, and...
-
Customer Advocate>
3 months ago
Tampa, United States Southern Glazer's Wine & Spirits Full timeSouthern Glazer's Wine & Spirits - JobID: 27799 [Customer Service Representative] As a Customer Advocate at Southern Glazer's Wine & Spirits, you'll: Support customers in resolving issues related to self-service experience; Navigate customers through the process of submitting an order through the self-service portal; Handle calls from customer service queue;...
-
Outreach Youth Advocate
4 weeks ago
Tampa, United States The Spring Of Tampa Bay Inc Full timeJob DescriptionJob DescriptionDescription:Job OverviewProvides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to teen dating violence survivors and youth who are secondary victims of domestic violence. Provides information, referrals, and counseling to participants. Provides crisis intervention...
-
Customer Advocate
2 months ago
Tampa, United States Southern Glazer's Wine and Spirits, LLC Full time**Job Description** **Customer Advocate** **Job ID** 8164 **Date posted** 03/04/2022 ****What You Need To Know**** ****Overview**** The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of...
-
Member Experience Associate
10 hours ago
Tampa, Florida, United States Industrious Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our hospitality team, you will be responsible for creating a welcoming and productive environment for our members.Key Responsibilities:Prepare the office for the day, including brewing coffee, setting out breakfast,...
-
Member Experience Associate
2 weeks ago
Tampa, United States Industrious Full timeJob DescriptionJob DescriptionAbout the Company:Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the...
-
Youth Empowerment Advocate
6 days ago
Tampa, Florida, United States The Spring Of Tampa Bay Inc Full timeJob OverviewPosition SummaryThe Youth Empowerment Advocate plays a crucial role in providing advocacy and support to adolescents affected by dating violence and domestic abuse. This position focuses on offering safety planning, crisis intervention, and resource management to empower young survivors and their families.Key ResponsibilitiesConduct individual...
-
Onsite Full-Time Victim Advocate
3 months ago
Tampa, Florida, United States Magellan Health Full timeProvides Air Force (AF) personnel, their family members, or intimate partners who are victims of domestic abuse nonclinical emergent and urgent service through safety assessments and safety planning services. The Domestic Abuse Victim Advocate (DAVAs) promotes a coordinated community response to allegations of domestic abuse via providing a range of support...
-
Customer Advocate
2 days ago
Tampa, Florida, United States Southern Glazer's Wine & Spirits Full timeAbout the RoleWe are seeking a highly skilled Customer Advocate to join our team at Southern Glazer's Wine & Spirits. As a key member of our customer support team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesNavigate customers through the process of submitting orders through our...
-
Chick-fil-A Team Member
2 weeks ago
Tampa, United States Chick-fil-A New Tampa at I Full timeNow hiring Full Time Team Members! Part time starting at $15/hour Starting rate dependent on availability and applicable experience Welcome to Chick-fil-A: Your opportunity to work with one of the fastest-growing quick-service restaurants in the country. As a team member, you are either the face of our highly rated customer service (as a Front of House Team...
-
Chick-fil-A Team Member
7 days ago
Tampa, United States Chick-fil-A New Tampa at I Full timeNow hiring Full Time Team Members! Full Time starting at $15/hour Starting rate dependent on availability and applicable experience Welcome to Chick-fil-A: Your opportunity to work with one of the fastest-growing quick-service restaurants in the country. As a team member, you are either the face of our highly rated customer service (as a Front of House Team...
-
HVAC Service Technician
5 days ago
Tampa, United States B & I Contractors Full timeDescription Are you looking to join Florida's fastest growing mechanical contracting team? B&I Contractors, Inc., a proud three-time winner of the Great Place to Work certification, is seeking an experienced and dedicated HVAC Service Technician to join our dynamic and expanding team. Why Choose B&I Contractors, Inc.?: Industry Leader: As Florida's fastest...
-
Tampa, United States B & I Contractors Full timeDescription Are you looking to join Florida's fastest growing mechanical contracting team? B&I Contractors, Inc., a proud three-time winner of the Great Place to Work certification, is seeking an experienced and dedicated HVAC Service Account Executive to join our dynamic and expanding team. Why Choose B&I Contractors, Inc.?: Industry Leader: As Florida's...
-
Transporter I
6 days ago
Tampa, United States BayCare Health System Full time**Join the team that is revolutionizing health care BayCare Health System** Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of...
-
HVAC Start-Up and Warranty Tech
5 days ago
Tampa, United States B & I Contractors Full timeDescription Are you looking to join Florida's fastest growing mechanical contracting team? B&I Contractors, Inc., a proud three-time winner of the Great Place to Work certification, is seeking an experienced and dedicated HVAC Start Up and Warranty Technician to join our dynamic and expanding team. Why Choose B&I Contractors, Inc.? Industry Leader: As...
Member Experience Advocate I
2 months ago
We are looking for an individual who is a problem solver that is customer-focused for a Member Experience Advocate I. The Member Care Team is an empowered group of employees actively engaged in their growth and development, their department, their organization, and their community. The team takes ownership and accountability for creating an environment that drives innovation to deliver a remarkable member experience. Each employee is an owner of this experience and is committed to its success.
What does GTE look for in a Member Experience Advocate?
Experience:
- Manages inbound calls and/or virtual teller sessions.
- Resolves fundamental member inquiries about checking and savings accounts, transaction research, and balance inquiries.
- Gather information, analyze facts, and educate members on appropriate products/services to provide a one-point resolution.
- Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.
- Ability to effectively present information in one-on-one and small group situations to members and other employees of the organization.
- Demonstrate proficiency and be knowledgeable about technology with the ability to quickly learn and access products through virtual banking.
- Adheres and remains updated on all Member Care and credit union procedures and policies.
- Ability to learn additional tasks through training and/or knowledgebase to advance to Member Experience Advocate II.
- Commit to achieving individual, team, and organizational goals.
- Communicate with the leadership team on a consistent basis.
- Engages in the team, organizational, and community initiatives.
- Responsible for completing all required training in a timely manner.
- Maintains current knowledge of all applicable compliance rules and regulations through assigned training.
- Working knowledge of Word, Excel, and Explorer; 10 key skills.
- Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, and Right to Financial Privacy Act, and the Bank Bribery Act.
- Bilingual preferred (English/Spanish).
- High school diploma or equivalent from an accredited institution. Some college preferred.
- Minimum 1-3 years experience or combination of education and experience. Previous customer service, banking, and/or call center experience required.
- Location: Downtown Tampa - GTE Headquarters
- Department Hours: Sunday - Saturday (7:00 am to 8:00 pm)
Required for Remote Work:
- A quiet workplace so you can focus on delivering excellent service to our members.
- Must live in a location that can leverage an existing high-speed internet service.
- Minimum upload speed 10 MB/s, preferred upload speed 25 MB/s.
- Minimum download speed 50 MB/s, preferred 100 MB/s.
- Candidates must provide and meet all technical requirements prior to the first day of training.
- Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.
Arizona- All positions (onsite and remote)
Monday through Friday
- 9 am to 6 pm (when the time changes in November until the time changes in March)
- 8 am to 5 pm (when the time changes in March until the time changes in November)
Onscreen- (onsite)
- Monday through Saturday (Saturdays are scheduled at HQ)
- 9 am to 6 pm- Monday through Friday
- 9 am to 1 pm- Saturday
- Onsite - Monday through Friday 9 am - 6 pm
- Onsite - Saturday 9 am to 6 pm (all onsite Advocates work from our HQ site)
- Remote - 7 am to 6 pm or 9 am to 8 pm (shifts can start anywhere within this timeframe.
Come and join our award-winning team.
GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.