Technical Support Specialist

3 weeks ago


Victoria, United States XRHealth Full time
Company Description:
XRHealth is an innovative company in the digital health sector, specializing in therapies using extended reality (XR) technologies. With a growing presence in Australia, we are dedicated to improving the lives of our patients by offering advanced digital therapeutic solutions.

Job Summary:
We are looking for a Technical Support professional to join our team in Australia. This person will be responsible for managing the company's technological infrastructure, including the installation and maintenance of computers, secure data wiping, and other IT management tasks. Additionally, they will provide technical support to our clinicians and patients to ensure they can use our digital services with ease.

Key Responsibilities:
  • Installation and configuration of computer equipment: Setting up new devices, installing operating systems and necessary software.
  • Maintenance and updating of IT infrastructure: Ensuring all systems are up-to-date and functioning correctly.
  • Secure data wiping: Ensuring data security by correctly following company protocols for data elimination.
  • Technical issue management: Diagnosing and resolving technical problems that may arise both internally and with our patients.
  • Technical support for clients and patients: Providing remote assistance to ensure our patients can use XRHealth applications and devices properly.
  • Task documentation and tracking: Maintaining detailed records of all incidents and the solutions applied.
  • Collaboration with other departments: Working in coordination with other teams to ensure the best possible experience for our patients and clinicians.
Requirements:
  • Previous IT experience: Minimum of 2 years of experience in a similar role.
  • Technical knowledge: Familiarity with operating system installation, network management, secure data wiping, and other IT maintenance tasks.
  • Technical support skills: Experience in providing technical support to end users, preferably in a healthcare or XR technology environment.
  • Good communication skills: Ability to explain technical concepts to non-technical people.
  • Customer-oriented: Ability to understand and solve customer issues quickly and efficiently.
  • Autonomy and proactivity: Ability to work independently, managing time and tasks efficiently.
  • Availability: Willingness to respond to technical emergencies outside of working hours if necessary.
  • Must reside in Australia
  • Hold Permanent residency (PR) or the right to work in Australia without requiring employer sponsorship.
We Offer:
  • Dynamic work environment: Be part of an innovative and growing company.
  • Professional development opportunities: Ongoing training in new technologies and procedures.
  • Flexibility: Hybrid role working from home and occasionally attending our office in Vermont, Victoria, 3133.
  • Competitive compensation: Salary commensurate with experience and job responsibilities.


  • Victoria, Texas, United States XRHealth Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at XRHealth. As a key member of our IT department, you will be responsible for managing our technological infrastructure, ensuring the smooth operation of our digital therapeutic solutions.Key Responsibilities:Installation and configuration of...


  • Victoria, Texas, United States XRHealth Full time

    Job Title: Technical Support Specialist Company Overview: XRHealth is a pioneering company in the digital health sector, specializing in therapies using extended reality (XR) technologies. With a growing presence in Australia, we are dedicated to improving the lives of our patients by offering advanced digital therapeutic solutions. Job Summary: We are...


  • Victoria, Texas, United States XRHealth Full time

    About XRHealthXRHealth is a pioneering company in the digital health sector, leveraging extended reality (XR) technologies to revolutionize patient care. With a growing presence in Australia, we are committed to delivering innovative digital therapeutic solutions that improve lives.Job SummaryWe are seeking a skilled Technical Support professional to join...


  • Victoria, Texas, United States HealthCare Support Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at HealthCare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Summary:This is a local contract dialysis nursing job opportunity in Victoria, Texas....


  • Victoria, Texas, United States HealthCare Support Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at HealthCare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Summary:This is a local contract dialysis nursing job opportunity in Victoria, Texas....


  • Victoria, Texas, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Dialysis setting. As a Travel Nurse RN Specialist, you will have the opportunity to work with a reputable healthcare organization and provide high-quality patient care.Job Responsibilities:Provide direct patient care in a...


  • Victoria, Texas, United States HealthCare Support Full time

    Nuclear Medical Technician Job OpportunityHealthCare Support is seeking a skilled Nuclear Medical Technician for a 13-week contract in Victoria, Texas.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...


  • Victoria, Texas, United States The Salvation Army Full time

    Job Title: Client Support SpecialistAbout Us:The Salvation Army is a prominent organization focused on improving the lives of individuals within our community through various support programs. We are dedicated to delivering exceptional care and assistance to empower our clients in reaching their aspirations.Job Overview:As a Client Support Specialist, you...


  • Victoria, Texas, United States The Salvation Army Full time

    Job Title: Client Support SpecialistAbout Us:The Salvation Army is a prominent organization committed to improving the lives of individuals within our community through our comprehensive support programs. We strive to deliver exceptional care and assistance to empower our clients in reaching their personal aspirations.Job Overview:In the role of Client...


  • Victoria, Texas, United States Caregiver, Inc. Full time

    Job Title: Caregiver Support SpecialistAbout the Role:We are seeking a compassionate and dedicated Caregiver Support Specialist to join our team at Caregiver, Inc. As a Caregiver Support Specialist, you will play a vital role in supporting individuals with intellectual and developmental disabilities to lead their unique lives with dignity, independence, and...


  • Victoria, Texas, United States City of Victoria, TX Full time

    Job SummaryUnder general supervision, the Web/Support Technician is responsible for analyzing, designing, developing, and implementing city websites and other browser-based applications. The successful candidate will work with departments to identify project requirements, develop project plans and schedules, and maintain web-based applications according to...

  • Marketing Specialist

    3 weeks ago


    Victoria, Texas, United States Performance Food Group Full time

    Job Title: Marketing SpecialistWe are seeking a highly motivated and experienced Marketing Specialist to join our team at Performance Food Group. As a Marketing Specialist, you will play a key role in developing and executing corporate marketing programs to enhance our company value proposition.Key Responsibilities:Assist in developing and executing short...


  • Victoria, Minnesota, United States Mt Olivet Rolling Acres Full time

    Job Title: Lead Direct Support Professional Medical SpecialistAt Mt Olivet Rolling Acres, we are seeking a highly skilled and compassionate Lead Direct Support Professional Medical Specialist to join our team. As a key member of our residential care team, you will play a vital role in ensuring the health, safety, and well-being of our clients.Job Summary:The...

  • Machinery Specialist

    3 weeks ago


    Victoria, United States Koch Industries Full time

    Join INVISTA as a Machinery Specialist at our Victoria, TX plant to join our maintenance team. Our Team The Machinery Specialist is a key member of the Machinery Asset team. The Machinery Specialist will work within a team whose goal is improving the runtime and stability of the rotating equipment in our petrochemical plant by providing technical support to...

  • Machinery Specialist

    3 weeks ago


    Victoria, United States Koch Industries Full time

    Join INVISTA as a Machinery Specialist at our Victoria, TX plant to join our maintenance team. Our Team The Machinery Specialist is a key member of the Machinery Asset team. The Machinery Specialist will work within a team whose goal is improving the runtime and stability of the rotating equipment in our petrochemical plant by providing technical support to...


  • Victoria, Texas, United States Performance Food Group Full time

    Job Title: Marketing SpecialistWe are seeking a highly motivated and experienced Marketing Specialist to join our team at Performance Food Group. As a Marketing Specialist, you will play a key role in developing and executing corporate marketing programs to enhance our company value proposition.Key Responsibilities:Assist in developing and executing short...


  • Victoria, Texas, United States Performance Food Group Full time

    Job Title: Marketing SpecialistWe are seeking a highly skilled Marketing Specialist to join our team at Performance Food Group. As a Marketing Specialist, you will play a key role in enhancing our company's value proposition through the planning, direction, and coordination of corporate marketing programs.Key Responsibilities:Assist in developing and...


  • Victoria, Texas, United States HealthCare Support Full time

    Job Title: Cardiac Cath Lab TechnologistWe are seeking a skilled Cardiac Cath Lab Technologist to join our team at HealthCare Support. As a Cardiac Cath Lab Technologist, you will be responsible for providing high-quality patient care and technical support in a dynamic and fast-paced environment.Job Summary:HealthCare Support is a leading healthcare...


  • Victoria, Texas, United States HealthCare Support Full time

    Cardiac Cath Lab Technologist OpportunityHealthCare Support is seeking a skilled Cardiac Cath Lab Technologist for a 13-week contract in Victoria, Texas.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...


  • Victoria, Texas, United States Healthcare Support Full time

    Nuclear Medicine Technologist Job OpportunityHealthcare Support is seeking a skilled Nuclear Medicine Technologist for a travel assignment in Texas.Job RequirementsSpecialty: Nuclear Medicine TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 8 hoursEmployment Type: TravelNuclear Medicine Technologists play a...