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Desktop Support Specialist
4 months ago
**Job Title: Desktop Support Specialist**
**Job Duration: 6 Months**
**Job Location: Rensselaer, NY / Tempoline, NY**
**Client : Direct ( Phrama Industry )**
- Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
- Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
- Maintains access control, data integrity and file system security for the computer/data center environment.
- Monitors, tracks and records system performance and utilization metrics.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
- May participate in development of information technology and infrastructure projects.
- May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
- May include company-wide, web-enabled solutions.
Pay: $30.00 - $33.00 per hour
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
**Education**:
- Associate (preferred)
**Experience**:
- pharmaceutical industry: 3 years (preferred)
- operating system, desktop hardware and peripherals: 3 years (preferred)
- Manage On-boarding, retirement, and relocation of equipment: 3 years (preferred)
- Implements Windows based security: 3 years (preferred)
- folder permissions, group policies, local security policies: 3 years (preferred)
- physical inventory of lab equipment: 3 years (preferred)
- IT Computing Analyst: 3 years (preferred)
- research laboratory environment: 3 years (preferred)
- inventory of lab equipment: 3 years (preferred)
- Laboratory, BÍO, Healthcare: 3 years (preferred)
Work Location: In person