Patient Access Representative/Medical Front Office
2 weeks ago
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Why Join the Team?
- Competitive Compensation
- Generous Health Insurance Coverage: Medical & Dental
- Retirement Plan - Dollar for Dollar match
- Paid Vacation Accruals
- Paid Holidays
- Paid training
- Work alongside extremely talented highly specialized doctors
- Excellent Work-life Balance
The Patient Access Representative performs a combination of administrative and clinical tasks within our clinic. The patient access representative is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.
Essential Duties and Responsibilities
- Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.
- Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.
- Schedules follow-ups and some procedures per approved scheduling guidelines
- Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks
- Medical assisting education or other related education either in progress or completed, highly preferred
- Familiarity with electronic health records systems preferred
- Healthcare experience required
- Furnish proof of COVID-19 vaccination
- Self-motivated and desire to learn and grow in healthcare
- Strong attention to detail
- Excellent analytical and critical thinking skills
- Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
- The ability to prioritize and multitask efficiently and effectively
- Strong commitment to actively supporting an ethical working environment
- Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.
- Bilingual English/Spanish preferred
Schedule
- 8 hour shift
- Monday - Friday
Compensation: $20.00 - $22.00 per hour
The Neuron Clinic is an evidenced-based patient focused neurology medical practice that provide services for patients suffering from a variety of neurological disorders. Patient care is paramount - the driving force in everything we do. The Neuron Clinic is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care.
Our multiple locations serve the communities of Temecula, Murrieta, Menefee, Hemet Fallbrook, Escondido, San Marcos, Vista, Poway, Chula Vista, National City, San Diego, South-bay and surrounding areas.
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