Front Desk Coordinator

2 weeks ago


Temecula, United States Innovative Medical Group Full time

**Job Overview**:
We are seeking a highly organized and customer-oriented Front Desk Coordinator to join our team. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring a positive experience for our guests.

**Duties**:

- Greet and check in patients with a warm and welcoming demeanor
- Schedule appointments and manage provider calendars
- Coordinate referrals to outside facilities and specialists
- Maintain organized and accurate patient records
- Answer phone calls and address patient inquiries
- Ensure a smooth patient flow and efficient front desk operations
- Collaborate with healthcare professionals and staff to provide excellent patient care
- Uphold patient confidentiality and adhere to HIPAA regulations
- Perform administrative tasks as needed to support clinic operations

**Skills Needed**:

- Excellent communication skills, both verbal and written
- Strong customer service skills with a focus on patient care
- Exceptional organizational and multitasking abilities
- Basic understanding of medical terminology
- Attention to detail and accuracy in all tasks
- Effective problem-solving skills and ability to handle conflicts with professionalism
- Empathy and compassion in dealing with patients
- Proficiency in using Tebra for scheduling and managing patient records
- Team player with a flexible and adaptable approach to work
- Ability to manage time efficiently and prioritize tasks effectively
- Cultural competency and respect for diversity in patient care

**Qualifications**:

- High school diploma or equivalent
- Previous experience in a medical office or healthcare setting preferred
- Knowledge of medical terminology and basic computer skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Must be reliable, punctual, and able to work well in a team environment

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to Relocate:

- Temecula, CA 92592: Relocate before starting work (required)

Work Location: In person



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