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Customer Service Specialist
2 months ago
State of Utah - Jobs
Customer Service Specialist
Location:
SALT LAKE CITY, Utah
Apply Now
Do you have experience working with public and private health entities, as well as the general public? Do you like making a difference and helping others at the same time? If this is you, apply today The Utah Department of Health and Human Services' (DHHS) Office of Health Promotion and Prevention (OHPP) has a place for you as a Health Program Customer Service Specialist where you can grow your skills. In this position, you will guide individuals (the general public) so that they can best meet their health needs. To be successful, fluency in English is vital as you will be communicating and speaking in various roles. Fluency in Spanish is also a huge plus. Previous phone triage experience is also very beneficial.
Why You Should Join Our Team
The role that you fill will be a vital one as you provide staff and functional support for public and private health entities and the public in general. Along with the satisfaction of making a difference, you will receive great health and retirement benefits, such as paid time off, giving you a positive work-life balance. Click here to view a summary of all the benefits we offer.
Health Insurance - Public Employee Health Program (PEHP):
3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those that have other medical insurance coverage.
5 dental plan options, with an Opt-Out Cash Benefit option for those that have other dental insurance coverage.
4 vision plan options under EyeMed or OptiCare
Retirement Benefits:
Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in the Tier I Public Employees System.
Employees hired on or after 7/1/2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System.
Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.
Employer contributions to your 401(k) are vested after four years.
Paid Time Off
Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
Annual leave amounts increase with years of service.
We have 12 paid holidays.
The Agency
To learn more about the significance of your role and the support that you will provide, click here and here. This is a fast-paced but very rewarding job, and you will make a difference from day one
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