Member Services Representative

2 weeks ago


Lakewood, United States YMCA of Pierce and Kitsap Counties Full time

The YMCA of Pierce and Kitsap Counties is seeking aMember Services Representativeto join our team

The YMCAfocuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.

This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

As a Member Services Representative you will deliver excellent service to all members, guests, and program participants. If hired for this position, you will respond to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the front desk and lobby area.

Key Responsibilities:

  • Maintain good public relations with members and always represent the best interests of the YMCA.
  • Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  • Greet and assist all members, potential members and staff in a courteous, professional and friendly manner.
  • Assisting with basic membership transactions.
  • Respond to members' needs. Contact appropriate personnel when necessary and notify supervisor of unusual situations. Handle complaints in a courteous manner.
Are you a good fit?
  • You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
  • You know how to give great customer service.
  • You have at least two years of customer service, sales, or related experience (preferred).
  • You have excellent written and oral skills.
  • You are comfortable with computers and office equipment.
  • You are proactive and know how to get things done.
  • You have a positive attitude and previous experience with diverse populations.
  • Able and willing to complete Child Abuse Prevention training on the first day and other online and in-person training as required.
Wage: $17.00 to $17.28 per hour, depending on qualifications

Hours:Part-Time, Up to 25 hours per week

Location:Lakewood Family YMCA, Lakewood, WA

Benefits:

All YMCA Employees receive the below benefits:
  • A Personal YMCA membership and YMCA360 virtual streaming membership
  • Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
  • Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
  • Professional training, education, and certification opportunities
  • 20% discount on YMCA programs, childcare services and merchandise
Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:
  • HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
  • Willamette Dental Plan
  • VSP Vision Plan


Ignite your Passion, Live the Y Cause, and Join our TeamTo apply visit our website atwww.ymcapkc.org.

The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled.

  • Lakewood, United States First Financial Credit Union Full time

    **Member Service Representative Position at First Financial Credit Union** If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial Credit Union as a Full Time Member Service Representative in our Lakewood branch, you...


  • Lakewood, United States Cleveland YMCA Full time

    Lakewood Family YMCA has an immediate need for a **Member Service Representative.** The **Member Service Representative** who are responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. These tasks include phone and in-person interaction with members and YMCA staff members, administrative...


  • Lakewood, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    About the RoleThe YMCA of Pierce and Kitsap Counties is seeking a highly skilled Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to all members, guests, and program participants.Key ResponsibilitiesMaintain Good Public Relations: Foster positive...


  • Lakewood, United States YMCA of Greater Cleveland Full time

    At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community. Member Service Representatives are responsible for conducting all member...


  • Lakewood, California, United States Nuvision Federal Credit union Full time

    Sign-on Bonus: Available for external applicants. Contact us to learn more.The Relationship Specialist II (RS II) is a versatile position that integrates various responsibilities akin to those of a concierge, RS I, ITM Representative, and Relationship Manager I. This role is designed to assist our members, whether in-person or via phone, to ensure smooth...


  • Lakewood, California, United States Nuvision Federal Credit union Full time

    At Nuvision Federal Credit Union, we value dedicated Team Members who embody our core principles: Unity, Information, Approachability, Compassion, and Transparency. Our mission is to collaboratively assist members in achieving their financial objectives while offering tailored solutions that meet their unique needs. We are devoted to providing each member...


  • Lakewood, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and guests, providing exceptional...


  • Lakewood, United States Lindsay Perrico - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Lakewood, United States Touchstone Medical Imaging Full time

    Touchstone Medical Imaging is actively searching for a Patient Service Representative Supervisor to support our front office team at our Lakewood, CO location.The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested...


  • Lakewood, Washington, United States Sound Credit Union Full time

    Job SummarySound Credit Union is seeking a highly motivated and customer-focused Retail Support Service Representative to join our team. As a key member of our retail support team, you will be responsible for providing exceptional customer service, handling cash transactions, and advising members on our financial products and services.Key...


  • Lakewood, United States Martin Marietta Full time

    Description Position Summary Responsible for providing customer service, placing new phone orders, and changing existing orders for aggregate customers throughout Colorado. Requirements Strong computer, phone, and customer service skills Excellent communication and organizational skills. Ability to multi-task in a fast-paced environment Willing to work...


  • Lakewood, United States Outsource Licensee Network Inc Full time

    Job DescriptionJob DescriptionJob Duties: As an authorized representative for Amazon, we are responsible for - Sales Service Representatives go to local multi-dwelling properties in Southern California and work with condominiums, apartment buildings, and building portfolios to ensure they're set up with this complimentary service.Sales Service...


  • Lakewood, New York, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting sales efforts.Key ResponsibilitiesCustomer Service: Provide...


  • Lakewood, New York, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesCustomer Service:...


  • Lakewood, New Jersey, United States OSL Retail Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused Wireless Sales Representative to join our team at OSL Retail Services. As a Wireless Sales Representative, you will be responsible for delivering exceptional customer service, finding personalized wireless solutions, and driving sales excellence.Key ResponsibilitiesCustomer Service: Deliver...


  • Lakewood, Washington, United States Leta Hankins Insurance Full time

    Job OverviewLeta Hankins Insurance is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Welcome clients to our...


  • Lakewood, Ohio, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring high-quality food products, and maintaining a clean and safe store environment.**Key...


  • Lakewood, United States FirstBank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesAssist customers with general...


  • Lakewood, United States PNWS-AWWA Full time

    The Lakewood Water District seeks a highly motivated Customer Service Representative to join its Customer Service Department. The District’s Customer Service Representatives are responsible for performing a variety of customer service activities, front desk operations, and administrative duties to support the District’s customer service function. This...


  • Lakewood, United States Ryan Doherty - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Lakewood, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ryan Doherty - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...