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Retail Support Service Representative
2 months ago
Job Summary
Sound Credit Union is seeking a highly motivated and customer-focused Retail Support Service Representative to join our team. As a key member of our retail support team, you will be responsible for providing exceptional customer service, handling cash transactions, and advising members on our financial products and services.
Key Responsibilities
- Work with members to complete transactions, including deposits, withdrawals, loan payments, and transfers
- Help advise members on products and services that may be beneficial to their current financial situation
- Commute between branches to support team vacancies
- Become an expert on Sound's member-focused financial products
- Participate in trainings to master the skills and product knowledge needed to serve our members
Requirements
- 1 year of customer service experience
- Sales and cash handling experience preferred
About Sound Credit Union
Sound Credit Union is a member-owned financial cooperative dedicated to serving the financial needs of our members. We are committed to providing exceptional service, building strong relationships, and making a positive impact in our community.