Emergency Response Coordinator

3 weeks ago


Tampa, United States OPS Staffing Full time

An ERC is a unique sales position that functions as an on-call status. It is a salaried position that is compensated on an uncapped commission basis. These individuals respond to the scene of a fire, flood, tornado, hail... damaged area, and interact with the fire-fighters, home owners/ property managers in order to empathetically understand, communicate with, and meet the need of the situation by tactfully explaining what the restoration provides, and help the customer to address/ contact the need/emergency they are facing. I.e. Fire damage, emergency property securement, board-ups, flood water extraction/mitigation, smoke or water clean-up, deodorization, salvaging contents, pet safety, property restoration/rebuild... We are willing to provide the training someone would need to be successful, if they are the right kind of person. Individuals with reconstruction or emergency services (FD/First responder) backgrounds begin with a wealth of knowledge, but such experience is not nearly as critical as someone with empathetic, people-oriented, sales skill and personality.


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