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    Chicago, United States Sonesta International Hotels Full time

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    Chicago, United States Hilton Chicago Magnificent Mile Full time

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Front Desk Agent

3 months ago

Chicago, United States Arlo Hotels Full time

At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative, and well-informed people to join our team. We have an opening for an energetic and motivated individual to join our team as a Front Desk Agent. The successful candidate will work directly with patients by checking them in and providing them with information about the services that are offered. The ideal candidate for this position is someone who enjoys working with new people and is motivated to make our guests feel welcome. As a Front Desk Agent, your responsibilities will include: Checking people in and out, understanding that your interaction can set the tone for the entire guest experience. Providing a genuine warmth and helpful nature to brighten someone’s day. Welcoming and serving guests in person and over the phone. Solving problems and being comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Benefits : 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Requirements : Excellent English communication skills and fluency in reading, writing, and speaking. Regular use of a computer and different software. This position requires continuous movement, standing, and occasionally lifting or moving up to 20 pounds. Must be available to work every shift including weekends and holidays. Perform other reasonable job duties as requested by Supervisors. At least 1 year of hotel experience (required) Experience with Opera, Booking, and TripAdvisor is a plus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr