Front Desk Agent
4 weeks ago
Job Summary:
The Front Desk Agent is responsible for providing exceptional guest service, registering guests, and handling room reservations. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.
Responsibilities:
- Register guests and handle room reservations
- Provide exceptional guest service and respond to guest inquiries
- Handle check-ins and check-outs in a friendly and efficient manner
- Operate the front desk computer system and maintain accurate records
- Assist with emergency procedures and provide support to guests and colleagues
Requirements:
- High school diploma or equivalent required
- Experience in a hotel or related field preferred
- Positive and upbeat personality with a focus on delivering exceptional customer service
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays
About Us:
Courtyard Midway is a hotel located in Bedford Park, Illinois, near Chicago/Midway Airport. We offer a free 24-hour shuttle service and a restaurant on site. Our hotel features an indoor swimming pool, hot tub, and fitness center, making it an ideal location for business and leisure travelers.
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