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Front Desk Agent

2 months ago

Glenwood Springs, United States Best Western Full time
Front Desk Agent - Highly Skilled and Motivated

Are you looking for an exciting opportunity to join a dynamic team? Do you thrive in a fast-paced and customer-focused environment? If so, we have the perfect job for you

As a Front Desk Agent at Best Western, you will play a vital role in ensuring the smooth operation of our hotel. You will be responsible for providing exceptional customer service to our guests, managing reservations, and assisting with various administrative tasks. We are looking for someone who is friendly, detail-oriented, and able to multitask effectively.

Overview:
  • Assist the General Manager in day-to-day operations
  • Train and supervise staff to ensure adherence to hotel policies and brand standards
  • Act as the hotel's Public Relations Director and promote the property within the industry
  • Respond to guest feedback and resolve any issues or concerns
  • Participate in morning meetings and departmental meetings
  • Maintain accurate records and ensure compliance with procedures and regulations
  • Build strong working relationships with hotel staff and departments
Benefits:
  • Paid time off and flexible schedule
  • Comprehensive health, dental, and vision insurance
  • Life insurance and employee discount
  • Referral program and paid training
Qualifications:
  • Strong management skills and ability to delegate work
  • Availability to work weekends, holidays, and nights

Location: Best Western Antlers Glenwood Springs 171 W 6th St, Glenwood Springs, CO 81601, USA

If you are passionate about providing excellent customer service and want to be part of a fun and dynamic team, we would love to hear from you. Apply now and join us in creating a delightful experience for our guests