Customer Service Representative

3 weeks ago


Social Circle, United States Penn Foster Inc Full time

Job Details Description About the Position The Customer Service Representative verifies and keeps records on incoming and outgoing shipments. This position prepares outgoing shipments and receives deliveries to the warehouse at the dock and using warehouse management systems. Document management: Manage the preparation, creation, retrieval, validation, and storage of documents necessary to support the operation. Labels, packs, and loads items for shipment according to specifications. Stage shipments for shipping. Accept shipments and prepare docks for receiving. Operates the stretch wrap banders and prepare pallets and crates for shipping. Unloads delivery vehicles and moves items to appropriate area. Inspects for damage, compares items and quantities received against freight bills or other records, and documents discrepancies. Maintains records of all items received and shipped via warehouse management and inventory systems. Checks receipts against purchase order for proper shipment, shortages, damages, or defects. Maintains inventory of shipping materials and supplies. Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs. If the site is a CGMP environment (Current Good Manufacturing Practice regulations enforced by the FDA), monitor proper inventory requirements: FIFO (First In First Out), Lot, and Age. May assist with inventory cycle counts. Other duties as assigned. Qualifications High School or GED required. Associate’s degree or two years of equivalent experience. Minimum six months in a warehouse or distribution environment. Basic computer skills including Microsoft Excel. Attention to detail. Pass Background and Drug screen. Competencies Action Oriented – Taking on new opportunities and touch challenges with a sense of urgency, high energy, and enthusiasm. Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality – Making good and timely decisions that keep the organization moving forward. Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations. Travel Requirements No travel requirements. The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr



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