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Customer Support Representative

2 months ago

Circle Pines, Minnesota, United States Northern Wholesale Supply Full time

Position Overview:

The Customer Service Desk plays a crucial role in ensuring customer satisfaction at Northern Wholesale Supply, a prominent distributor of RV and marine components across the Upper Midwest. We take pride in offering a diverse range of products from esteemed manufacturers worldwide, alongside our proprietary brands.

Key Responsibilities:

  • Welcome customers with a warm and professional demeanor.
  • Accurately prepare orders for local clients ready for collection.
  • Process customer payments and ensure daily cash drawer reconciliation.
  • Support warehouse operations by selecting and organizing high-value items.
  • Safeguard inventory and manage access to secured areas.
  • Foster a safe, clean, and respectful workplace.
  • Undertake additional tasks as assigned.

Qualifications:

  • Ability to lift up to 50 lbs.
  • Exceptional customer service abilities.
  • Proficient computer skills.
  • Detail-oriented with a focus on accuracy.
  • Capable of thriving in a fast-paced environment with significant walking.
  • Strong communication skills.
  • Willingness to remain on your feet throughout the day.
  • Positive attitude and a proactive approach.