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Customer Service Representative
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Frederick, United States Ultimate Staffing Full timeWe have an exciting opportunity for a Customer Service Representative with a local builder in Frederick, Maryland. As the Customer Service Representative, you will play a vital role in ensuring clients' needs are met with professionalism and efficien Customer Service Representative, Customer Service, Business Operations, Representative, Customer Experience,...
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Customer Service Representative
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Frederick, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Frederick, MD, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative
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Frederick, United States Wolters Kluwer Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsUSA - Frederick, MD time typeFull time posted onPosted Yesterday job requisition idR0023710 **Basic Function** Representative will handle inbound customer calls, mail and e-mail, responding to customer requests, while projecting a...
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Customer Service Representative
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Frederick, United States Regency Furniture Full time**Customer Service Representative ( Regency )** Frederick, MD **Regency Furniture** is searching for a Customer Service Representative to provide our guest a 5 star customer experience. At **Regency Furnitur**e, our Customer Service Representatives promote quality customer service and maintain positive relationship with internal and external guest. We are a...
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Customer Service Representative
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Frederick, United States Mr Handyman Full timeFor over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having...
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Customer Service Representative
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Customer Service Representative
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Frederick, United States The Evolvers Group Full timeTitle: Customer Service Representative Work Location: Frederick, MD Work Schedule: Hybrid Contract Duration: 12 Months Basic Qualifications: High school diploma or bachelor's degree is preferred. An equivalent combination of experience and education may substitute. Minimum of three (3) years customer service, order processing or related...
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Customer Service Representative
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Frederick, United States NRG Full timeWelcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. At Airtron, an NRG owned company, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse...
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Customer Service Representative
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Frederick, United States NRG Full timeWelcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. At Airtron, an NRG owned company, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse...
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Customer Service Representative
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Frederick, United States NRG Full timeWelcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. At Airtron, an NRG owned company, we’re more than just a heating and air conditioning installer and service provider. We’re a family of hard-working and dedicated technicians, residential installers,...
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Customer Service Representative
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Frederick, United States Sila Full time$21 - $24 an hour What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning, and electrical systems. Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs...
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Customer Service Representative
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Frederick, Maryland, United States Washluberepair Full timeCustomer Service Representative - CashierJoin our dynamic team at Washluberepair as a Customer Service Representative - Cashier. We are looking for a motivated individual to enhance our customer experience. This position offers a competitive compensation of $12.25 plus commission and includes a sign-on bonus upon hiring.What We Offer:Flexible scheduling...
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Customer Service Representative
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Frederick, United States Airtron Austin Full timeAt NRG, were bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative...
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Customer Service Representative
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Customer Service Representative
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Frederick, United States My Bank Full time144 - Riverside - Customer Service Representative First United Bank, Riverside Office, 1990 Monocacy Boulevard, Frederick, Maryland, United States of America Req #756 Tuesday, July 23, 2024 For more than a century, First United has served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and Pennsylvania....
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Frederick, United States TalentCare Full time**Why Youll Love This Job** If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Frederick, MD, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative for Pet Care
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Frederick, Maryland, United States The Green K9 Full timeJob OverviewAre you passionate about pets and looking for a vibrant workplace? The Green K9, recognized as one of the Top Ten Coolest Pet Businesses in America, is seeking enthusiastic individuals to join our team.The Green K9 is a locally owned pet specialty retailer offering a variety of services including grooming, self-service dog washing, and small dog...
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Customer Service Representative
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Prince Frederick, Maryland, United States TNT Strong Fitness Center Full timePosition OverviewAs a Customer Service Representative at TNT Strong Fitness Center, you will play a crucial role in delivering exceptional service to our members and visitors. Your professionalism and positive demeanor will set the tone for their experience as they enter our facility.Key ResponsibilitiesFoster a welcoming and supportive environment that...
Customer Service Representative
1 month ago
James Allen is the fastest growing online retailer of diamond engagement rings. Providing a virtual diamond shopping experience that rivals a storefront, James Allen focuses on the customer experience . From our highly trained Consultants, to our 360° viewing technology, virtual try on feature, and 30x magnification, James Allen is able to provide customers with the ability and confidence to see the diamond before they purchase.
At James Allen, we provide customers with a consultative, customer advocate based experience; presenting merchandise and detailed information on features and benefits that fit the customer's needs. Open 24 hours a day, 7 days a week, 363 days a year, our customer service team continues to exceed customer service boundaries with net promoter scores that are industry leading.
We provide paid training on diamonds, gemstones, & jewelry, as well as ongoing training to assist in the growth and development of your career with James Allen.
Job Description
As a Customer Service Representative with James Allen, you will become a Diamond & Jewelry Consultant able to assist customers with a variety of inquiries and situations. This position is full time, in-office at our Frederick, MD customer service center and requires the ability to work a flex schedule 5 days a week which includes two evening shifts and three shifts along with one weekend shift.
Responsibilities
- Develop a well-rounded knowledge of James Allen.com and its offerings.
- Provide customer support via in-bound customer calls, email, live chat, and consultative interactions.
- Educate customers on diamonds, gemstones, and jewelry; ensuring that the customer receives the information that best fits their needs.
- Build relationships with each our customer and provide world class service- celebrating life's special events.
- Proactively manage customer expectations; ensure resolutions to unforeseen issues exceed customer expectations on all levels.
- Work as a team to monitor and handle incoming phone calls and chats from customers to ensure efficiency with answer times.
- Accurately enter customers information and process orders efficiently; strong attention to detail is imperative.
- Previous retail sales and customer service experience.
- Flexibility to work evening and day hours, including weekends, and holidays in office at our Frederick, MD customer service center.
- Ability to maintain excellent attendance and punctuality standards. Weekends required.
- Ability to work in a fast paced environment and maintain excellence in listening, written, and verbal communications.
- Ability to complete 8 weeks of in office training during regular work hours (Monday - Friday 9am-6pm).
- Computer proficiency with use of multiple programs
Benefits including medical, dental, vision and prescription insurance (full-time Team Members)
- 401(k)
- Stock Savings Plan
- Paid vacation
- Paid holidays (full-time Team Members)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid parental leave
