Patient Service Representative-Front Desk-Clinic
3 weeks ago
Job Description:You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Typical patient services task includes:Efficiently updates and verifies patient demographics, insurance and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.Thoughtfully directs patients on next steps and informs patients about delays and wait times.Promptly schedules appointments utilizing provider templates and scheduling guidelines.Proactively requests payments from patients on current and past medical services.Receives and processes those payments following appropriate procedures for handling payments.Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.Completes training and pass-off requirements.Minimum QualificationsSix months of customer service experience involving interactions with customers.Demonstrated basic computer skills involving word processing and data entry.Professional manner and strong interpersonal and communication skills.Preferred QualificationsOne year of customer service experience, especially in a Hospital or Medical Office.Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.Demonstrate excellent verbal and written communications skills.Physical Requirements:Interact with others requiring the employee to communicate information.Operate computers and other office equipment requiring the ability to move fingers and hands.See and read computer monitors and documents.Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.Location:TOSHWork City:MurrayWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.34 - $22.54We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.
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Front Desk
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Salt Lake City, United States Hampton Inn Cottonwood Heights Full timeHampton Inn Cottonwood Heights in Holladay, UT is looking to hire a part-time Front Desk - Guest Service Representative. Are you a people person? Would you like an entry-level position in the hospitality industry that offers great job security? If so, please read on! This hospitality position earns a competitive hourly wage of $13 - $15/hour. We provide...
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Kansas City, United States The University of Kansas Health System Full timePosition TitleAmbulatory - Patient Service Representative - Front Desk - FulltimeBell Hospital, Indian Creek MainPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic....
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Kansas City, United States The University of Kansas Health System Full timePosition Title Ambulatory - Patient Service Representative - Front Desk - Fulltime Bell Hospital, Indian Creek Main Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory...
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Patient Service Representative Front Desk Clinic
3 weeks ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description:You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...
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Patient Service Representative Front Desk Clinic
3 weeks ago
Salt Lake City, United States Intermountain Healthcare Full timeJob Description: You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...
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Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative - ENT - Front Desk/Scheduling - Multiple LocationsIndian Creek Medical Plaza 2, KU MedWest, Medical PavilionPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an...
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National City, California, United States Planet Fitness Full timeJob Overview:As a Front Desk Representative at Planet Fitness, you will play a crucial role in creating a welcoming and inclusive environment for our members. This is an excellent opportunity for individuals who are passionate about fitness and customer service to grow their careers and develop new skills.About the Role:The Front Desk Representative will be...
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Lāna‘i City, United States Lana'i Community Health Center Full timeAbout UsLāna'i Community Health Center (LCHC), located on the island of Lāna'i, is deeply rooted in a unique history of transitions and cultural diversity. This island has undergone economic and lifestyle shifts driven by changing ownership over the years. These transitions have shaped the island's residents, creating a community of great cultural...
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Patient Service Representative
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Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - ENT - Front Desk/Scheduling - Multiple Locations Indian Creek Medical Plaza 2, KU MedWest, Medical Pavilion Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within...
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Salt Lake, Utah, United States Azul Hospitality Full timeJob Title: Front Desk Leader Azul Hospitality is seeking a highly skilled and experienced Front Desk Leader to join our team. The successful candidate will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring seamless guest experiences.About the RoleThe Front Desk Leader will be the face of our hotel,...
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Salt Lake, Utah, United States Choice Hotels Full timeAbout UsChoice Hotels International is a global hospitality company with a rich history of innovation and excellence. With over 7,400 hotels worldwide, we offer a wide range of options for travelers. Our diverse portfolio of 22 brands caters to different segments and preferences. We are committed to providing exceptional guest service and creating memorable...
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Front Desk Guest Services Representative
2 weeks ago
Union City, United States Houser Creek Hospitality, LLC Full timeJob DescriptionJob DescriptionGuest Services Representative (Front Desk) - Night AuditWe are seeking strong-minded, customer service-driven individuals to join our team at the Front Desk. As a front desk agent, you are the first & last point of contact for all guests. You are responsible for welcoming the guests & setting the tone for their stay. As well as,...
