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Conference Services Manager
4 months ago
Job Type
Full-time
Description
Join Our Team and Enjoy:
* FREE Jekyll Island Annual Parking Pass* FREE Team Member Meals
The RESORT:
Experience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views
The JOB:
To promote the sale of the hotel's facilities, by generating group business from all market segments. This position is responsible for prospecting, sales calls, selling, negotiations, closing sales, servicing the group, and meeting specified budgetary goals set in place each year. Understand the product, the sales market, and the market needs. Know how to make a profitable sales call, how to negotiate, how to overcome objections, and how to service a sale.
ESSENTIAL JOB FUNCTIONS
* Establish contacts with individuals, companies, associations, etc., who have never used the hotel to promote the use of the hotel's facilities through telephone contact and direct sales solicitation, trade shows, or other methods.* Establish contacts with former accounts with a view to regaining their room and banquet business, if applicable. Maintain continuous rapport between hotel and clients by maintaining trace and follow-up systems.* Site Inspections. These calls are scheduled appointments and the majority prearranged by prospective clients. Set-up site inspections and enthusiastically sell the hotel, including all food outlets, recreation and activities available in the area.* Weekly, quarterly and other required meetings with Director of Sales and Marketing to review Group Rooms Control Log and discuss sales opportunities.* Schedule pre-planned sales calls to targeted feeder markets to generate potential business.* Responsible for complete booking of a function.* Sales leads from the CVB, meeting reps, and other sources are followed up for new business. Establish good business relationship with outside representation firms.* Responsible for attending meeting and functions sponsored by the various organizations which sales managers are members.* Entertain clients when necessary for the purpose of familiarizing them with our property and closing the potential booking.* Attend trade shows pertinent to assigned area. Attend all meetings, seminars and functions in order to meet more planners.* Maintain a working relationship with other departments on property that interact with groups to better serve the client.* Prepare BEO's and Resumes for events.* Suggestively sell menus which meet the client's needs and maximize revenues.* Meet with the Food & Beverage Director/Executive Chef to plan special requests for clients and special event menus. Arrange introductions between the client and Chef.* Check function room set ups prior to guest arrival, ensuring all details agree with client's requirements and hotel standards. Ensure deficiencies are corrected by respective personnel.* Assist in supervising the service of functions, ensuring guest satisfaction.* Monitor, handle and process all billing/payment procedures according to accounting standards.* Attend designated meetings, menu and wine tastings.
The BENEFITS:
In return, you are rewarded with a competitive compensation package, including:
* Competitive salary with performance bonus plan* Monthly cell phone allowance* Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too* 401k plan with employer matching after 1 year* Complimentary meals* Paid time off and holidays* Free Jekyll Island annual parking pass* Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family* Career growth opportunities* On Demand Pay - Your Pay before Pay Day
Our CULTURE
The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.
Our VALUES
A primary focus for Noble House is to impart our core values to each and every team member. These include:
* Rooted In Family - Stay A While - Come As You Are - Pay It Forward - Do The Right Thing - Make Things Better - Happy To Help.
Requirements
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
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