Virtual Customer Care Specialist

4 weeks ago

Miami, United States Voyage Canvas Full time
About Us:

Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.

Location: Remote

Type: Full-Time/Part-Time

Department: Customer Service 

Overview:

As a Virtual Customer Care Specialist at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a personal touch. This role is perfect for someone who is genuinely passionate about delivering exceptional customer service and has the ability to solve problems creatively.

Responsibilities:
  • Provide first-class customer service, responding to inquiries, and resolving issues with a positive, client-first approach.
  • Handle bookings, modifications, and requests with precision and empathy, ensuring client satisfaction.
  • Work closely with other departments to provide seamless service and resolve any client issues.
  • Monitor customer feedback and collaborate with the team to improve service levels.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Contribute to customer service strategy and process improvements.
Qualifications:
  • A degree or relevant experience in customer service, hospitality, tourism, or a related field.
  • Proven track record in a customer service role, preferably within the travel or hospitality industry.
  • Strong communication skills, both written and verbal, with the ability to tailor messages to different audiences.
  • A problem-solver with a positive attitude and the ability to remain calm under pressure.
  • Proficiency in customer service software, databases, and tools.
  • Flexibility to adapt to the dynamic needs of clients and the business.
Why Voyage Canvas?

Being part of the Voyage Canvas team means you're contributing to a culture of innovation, quality, and unforgettable experiences. We offer a supportive work environment, opportunities for professional development, and the chance to make a real impact on our clients' lives.

Powered by JazzHR

  • Virtual Customer Care Specialist

    2 weeks ago

    Miami, United States Escape Ensemble Consulting Full time

    Job Title: Virtual Customer Care SpecialistCompany: Escape Ensemble ConsultingLocation: RemoteAbout Us: Escape Ensemble Consulting is a leading travel agency committed to delivering exceptional service and unforgettable travel experiences for our clients. From luxury getaways to adventurous expeditions, we specialize in crafting customized travel...

  • Virtual Insurance Specialist

    2 weeks ago

    Miami, United States Octane Co. Full time

    Job DescriptionJob DescriptionElevate Your Career: Flourish in the Role of a Remote Insurance Specialist!Are you prepared to redefine your professional journey while achieving notable milestones? Become an integral part of our entirely virtual workforce, where you can thrive financially while cherishing valuable moments with your family. Embrace the autonomy...

  • Virtual Insurance Specialist

    1 day ago

    Miami, United States Octane Co. Full time

    Job DescriptionJob DescriptionElevate Your Career: Flourish in the Role of a Remote Insurance Specialist!Are you prepared to redefine your professional journey while achieving notable milestones? Become an integral part of our entirely virtual workforce, where you can thrive financially while cherishing valuable moments with your family. Embrace the autonomy...

  • Customer Care Specialist

    1 month ago

    Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionJob Title: Customer Care Specialist Location: Lucerne Bakery, Miami, Florida  Position Type: Full-time About Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional product quality and customer service. We're on a mission to become Florida's #1 bakery...

  • Customer Care Specialist

    7 hours ago

    Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionJob Title: Customer Care Specialist Location: Lucerne Bakery, Miami, Florida  Position Type: Full-time About Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional product quality and customer service. We're on a mission to become Florida's #1 bakery...

  • Customer Care Specialist

    1 month ago

    Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementBonus based on performanceTraining & developmentJob Title: Customer Care SpecialistLocation: Lucerne Bakery, Miami, FloridaPosition Type: Full-timeAbout Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional...

  • Customer Care Specialist

    1 day ago

    Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementBonus based on performanceTraining & developmentJob Title: Customer Care SpecialistLocation: Lucerne Bakery, Miami, FloridaPosition Type: Full-timeAbout Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional...

  • Virtual School Testing Coordinator

    2 days ago

    Miami, United States Virtual Preparatory Academy of Florida Full time

    **About the Team**: VPA Florida is a K-11 tuition-free online public school serving students across Florida. The State Testing Coordinator manages the planning and implementation of all Florida state assessments in alignment with the philosophy and policies adopted by the school, the policies of the governing board, and the state board of education, as well...

  • Customer Care Specialist I

    3 weeks ago

    Miami, United States Andvaris Full time

    Remote Position What do we do? We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? A Customer Care Specialist is a key position within Assurant because you...

  • Customer Care Specialist

    2 days ago

    Miami Lakes, United States Alorica Full time

    Job DescriptionJob DescriptionPosition: Customer Care SpecialistLocation: 15001 NW 79 CT Miami Lakes, FL 33016Terms: Full-timePay: $15/hrJoin Team AloricaAt Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we...

  • Learning Specialist

    2 weeks ago

    Miami, United States Foundever Full time

    Learning Specialist - Virtual - Insurance Support (Licensed Required) Req ID#: 385078 US Job Description About Us Employees can work remotely Foundever is seeking a leadership-oriented and self-motivated person to join us as an Learning Specialist to conduct classroom style training to a team of licensed/unlicensed agents. This is a fully remote role! We are...

  • Remote Customer Care Specialist

    3 weeks ago

    Miami, United States Inktel Full time

    Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account...

  • Remote Customer Care Specialist

    1 day ago

    Miami, United States Inktel Full time

    Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account...

  • PT Nurse Practitioner, Virtual Care

    4 days ago

    Miami, Florida, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • PT Nurse Practitioner, Virtual Care

    1 day ago

    Miami, Florida, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • Virtual Care PTA, Home Health

    2 weeks ago

    Miami, United States Frontier Home Health and Hospice Full time

    Overview Enhabit Home Health & Hospice is hiring a PTA to provide virtual support to patients on service with home health branches in Florida. Patient visits will be done telephonically and through approved virtual technology. Fully remote Monday – Friday, 8:00am – 5:00pm, No on-call The ideal candidate for this role will have at least 1 year...

  • Virtual Care PTA, Home Health

    20 hours ago

    Miami, United States Frontier Home Health and Hospice Full time

    Overview Enhabit Home Health & Hospice is hiring a PTA to provide virtual support to patients on service with home health branches in Florida. Patient visits will be done telephonically and through approved virtual technology. Fully remote Monday – Friday, 8:00am – 5:00pm, No on-call The ideal candidate for this role will have at least 1 year...

  • Customer Service Specialist

    2 weeks ago

    Miami, United States Assurant Full time

    Customer Service Specialist. This job posting is for future openings-This position is on-site at our location on Quail Roost Dr. Miami, FL but, will be moving to a new location in the Blue Lagoon District June 2025 Starting pay is $17.50 per hour. Customer Service Specialist, Customer Service, Specialist, Customer Experience, Retail, Insurance

  • Nurse Practitioner, Virtual Care

    2 weeks ago

    Miami, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...

  • Nurse Practitioner, Virtual Care

    2 weeks ago

    Miami, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...