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Owner Rental Management Coordinator

2 months ago

Lebanon, United States Stratton Mountain Resort Full time

Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The Owner Rental Coordinator is responsible for all back of the house owner fulfillment procedures that support the Owner Rental Manager's relationship with owners. This position is responsible for collecting and preparing all statistical reporting, maintaining relationships with other departments and outside vendors. This is a full-time year-round, benefit eligible position. The pay range for this role is $21.00 - $22.00/hr. ESSENTIAL DUTIES Input owner calendars and make owner reservations Distinctive Property Checks - guest and owner arrival and departure Coordinate housekeeping, maintenance vendors, and owners for upkeep and repairs Work closely with Quality Assurance Coordinator to ensure condos operate at top performance level Update unit statistics and inventory photos annually Collaborate with the marketing team to maintain updated information on Stratton's website regarding condos in the program Maintain and update unit features in HOST Sending out add / remove notifications Accurately maintain condo reports and records Assist the ORM manager when needed Additional tasks as assigned by ORM manager EDUCATION & EXPERIENCE REQUIREMENTS Education: High School Diploma, or equivalent Experience: Previous lodging, resort, or hospitality experience preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Strong computer literacy Excellent verbal and written communication Strong analytical and organizational skills PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work weekends and holidays. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer

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