Customer Relations Specialist

3 months ago


Derry, United States PICA Manufacturing Solutions Full time

Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you'll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You'll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process.Key Responsibilities:Act as the primary point of contact for our customers, answering questions and providing timely support.Process new orders and adjust existing orders with precision and care.Provide customers with updates on delivery schedules and ensure they're informed every step of the way.Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges.Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome.Report on customer satisfaction trends and offer insights to management for continuous improvement.Assist in managing inventory to ensure product availability aligns with customer needs.Participate in a dynamic, office-based role with occasional travel opportunities (5-20%).What We're Looking For:Excellent verbal and written communication skills, with the ability to engage customers effectively.Active listening skills and a customer-first mindset.Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities.A proactive approach to problem-solving and resolving conflicts.Team-oriented and excited about working in a fast-paced, collaborative environment.Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you'll enjoy a comprehensive benefits package, including:Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans.401(k) Plan: Invest in your future with our comprehensive 401(k) plan.Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life.Company Culture: Participate in our holiday parties and outings - we believe in celebrating success together



  • Derry, New Hampshire, United States PICA Manufacturing Solutions Full time

    Job DescriptionPICA Manufacturing Solutions is seeking an exceptional Customer Relations Professional to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients.Key Responsibilities:Communication Expertise: Act as the primary point of contact for our customers, providing...


  • Derry, New Hampshire, United States HealthTrust Workforce Solutions HCA Full time

    Cardiac Intervention SpecialistWe are seeking a highly skilled Cardiac Intervention Specialist to join our team in Derry, New Hampshire.About the Role:As a Cardiac Intervention Specialist, you will be responsible for providing exceptional patient care and supporting our medical team in a dynamic healthcare environment.With 13 weeks of assignment, you will...


  • Derry, New Hampshire, United States ProCare Therapy Full time

    Job SummaryProCare Therapy is seeking a dedicated Academic Achievement Specialist to join their team for the upcoming school year.This role offers an exceptional opportunity to make a meaningful impact on students' academic and emotional well-being. As an Academic Achievement Specialist, you will work closely with students, providing guidance and support to...


  • Derry, New Hampshire, United States PICA Manufacturing Solutions Full time

    About the RoleWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at PICA Manufacturing Solutions. As a key member of our quality assurance department, you will play a crucial role in ensuring the quality and reliability of our IoT products.Job DescriptionIn this position, you will be responsible for conducting comprehensive...


  • Derry, New Hampshire, United States American Traveler Full time

    Job Title: Intensive Care Unit Nurse SpecialistAbout American Traveler: We are a renowned healthcare staffing agency with over 25 years of experience in providing top-notch customer service to our nurses and allied health professionals.Salary Information: The estimated weekly salary for this position is approximately $2,300-$3,200, depending on the number of...


  • Derry, New Hampshire, United States Supportive Care Full time

    Job Title:Mental Health Care SpecialistAbout the Role:We are seeking a skilled Mental Health Care Specialist to join our team at Supportive Care. As a key member of our healthcare team, you will provide high-quality patient care and play a crucial role in delivering exceptional mental health services.Key Responsibilities:Patient Assessment and Diagnosis:...


  • Derry, Pennsylvania, United States Grand View Hospital Full time

    Job Title: Cardiology Nurse SpecialistWe are seeking a highly skilled and compassionate Cardiology Nurse Specialist to join our team at Grand View Health.About the Role:The successful candidate will be responsible for assessing, planning, delivering, and evaluating care for patients served in the Cardiology Practice. This includes collaborating with other...


  • Derry, New Hampshire, United States ProCare Therapy Full time

    Job OverviewWe are seeking a dedicated Educational Support Specialist to join our team at ProCare Therapy. This is a fantastic opportunity for the 2024-2025 school year, offering a full-time position working with students in grades K-12.Responsibilities:Collaborate with teachers and special education staff to provide individualized support to...


  • Derry, New Hampshire, United States Bestica Full time

    Job Title: Travel Nurse Cardiac Cath Lab SpecialistAbout the Job: Bestica is seeking a skilled Travel Nurse Cardiac Cath Lab Specialist to join their team in New Hampshire.Job Description: As a Travel Nurse Cardiac Cath Lab Specialist, you will be responsible for providing high-quality patient care in a fast-paced Cardiac Cath Lab environment. Your duties...


  • Derry, New Hampshire, United States Host Healthcare Full time

    Seeking a Mobile Diagnostic Imaging Specialist to join our team at Host Healthcare. This is a 13-week travel assignment in Derry, New Hampshire.About the JobAs a Mobile Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging procedures using ultrasound technology. Your expertise will help healthcare professionals make...


  • Derry, New Hampshire, United States Panera Bread Full time

    Unlock the Art of Bread DeliveryWe are seeking a skilled Bread Delivery Specialist to join our team at Panera Bread in Londonderry, NH.This is an exciting opportunity for individuals who are passionate about delivering high-quality bread products to our customers while building strong relationships with our bakery-cafes. As a Bread Delivery Specialist, you...


  • Derry, New Hampshire, United States Go Healthcare Full time

    Seeking a skilled Mobile Diagnostic Imaging Specialist to join our team in New Hampshire.About the RoleWe are looking for a qualified professional to work as a CT Technologist for a 13-week assignment in Derry, New Hampshire. As a Mobile Diagnostic Imaging Specialist, you will be responsible for operating and maintaining medical imaging equipment, including...


  • Derry, New Hampshire, United States SAS Retail Services Full time

    We are seeking a detail-oriented and physically capable Retail Sales Associate to join our team as a Product Display Specialist. In this role, you will play a crucial part in ensuring the optimal display and movement of products in grocery stores, ultimately driving sales opportunities for both retailers and suppliers.This position requires strong physical...


  • Derry, Pennsylvania, United States Piramal Group Full time

    Job SummaryWe are seeking a skilled Manufacturing Operations Specialist to join our team at Piramal Group. In this role, you will be responsible for operating, cleaning, and maintaining equipment in accordance with cGMPs and SOPs.About the RoleThis is a safety-sensitive position that requires strong technical skills and attention to detail. You will work...


  • Derry, New Hampshire, United States Go Healthcare Full time

    We are seeking a highly skilled Radiologic Technologist to join our team as a Digital Imaging Specialist.About the RoleThis 13-week assignment will provide an exciting opportunity to work in a dynamic environment and utilize your expertise in producing high-quality diagnostic images.The ideal candidate will possess strong communication skills, be able to...


  • Derry, New Hampshire, United States Go Healthcare Full time

    Job Summary:We are seeking a highly skilled and experienced Diagnostic Imaging Specialist to join our team in Derry, New Hampshire. This is a travel position that offers the opportunity to work with a variety of patients and provide high-quality care in a dynamic environment.About the Role:The Diagnostic Imaging Specialist will be responsible for operating...


  • Derry, United States Valvoline Instant Oil Change Full time

    Text henleyjobs to 23000 to start your application today!Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline...


  • Derry, United States Valvoline Instant Oil Change Full time

    Text henleyjobs to 23000 to start your application today!Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline...


  • Derry, Pennsylvania, United States Grand View Hospital Full time

    Job DescriptionWe are seeking a highly skilled Plant Operations Specialist to join our team at Grand View Hospital.About the JobThis is a full-time position working Monday to Friday, 8:00 am - 4:30 pm. The successful candidate will be responsible for carrying out maintenance and inspection procedures on a scheduled interval basis to minimize the risk of...


  • Derry, New Hampshire, United States ProCare Therapy Full time

    Role OverviewWe are seeking a dedicated Educational Specialist to provide essential support to students in our Derry, New Hampshire schools. As an integral member of our team, you will play a crucial role in helping students succeed academically and emotionally.About the PositionCaseload specifics will be discussed during the formal interview process.A...