Customer Service Associate
5 days ago
Apply today and shift your career into drive for tomorrow as a Customer Experience Associate
Wage: $17.00/hour
Monthly incentives based on productivity
Benefits and Perks:
Hertz is an organization where you Drive, your Potential, and Power your Passion Below are a few perks and discounts:
- Up to 40% off any standard Hertz Rental
- Medical, Dental & Vision plan options
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Job Description:
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
-
Customer Service Associate
1 week ago
Chicago, Illinois, United States At Your Service Full timeJob Title: Customer Service AssociateSalary: $16.45 per hourJob Overview: We are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at At Your Service. The ideal candidate will have excellent communication skills and the ability to provide top-quality customer service.About the Role: As a Customer Service Associate,...
-
Customer Service Associate
1 week ago
Chicago, Illinois, United States Gyu-Kaku Japanese BBQ Full timeJob Title:Customer Service AssociateAbout Us:Gyu-Kaku Japanese BBQ is a dynamic restaurant chain seeking a Customer Service Associate to join our team.Salary:$15.00 - $20.00 per hour, based on experience.Job Description:The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and provide exceptional...
-
Customer Service Associate
1 week ago
Chicago, Illinois, United States Strack & Van Til Full timeJob Title: Customer Service Associate">About the Job:">We are seeking a dedicated and customer-focused Customer Service Associate to join our team at Strack & Van Til! As a key member of our grocery store team, you will play a vital role in providing excellent customer service, ensuring a positive shopping experience for our customers.">About You:">We are...
-
Customer Service Associate
5 days ago
Chicago, Illinois, United States Compass Group USA Full timeCustomer Service AssociateWe are seeking a friendly and courteous Customer Service Associate to join our team at Levy. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.About LevyLevy is a leading provider of food, beverage, and retail services to...
-
Customer Service Associate
6 days ago
Chicago, Illinois, United States Cater Minnis - State Farm Agent Full timeAbout Cater Minnis - State Farm Agent:Cater Minnis - State Farm Agent is a dynamic and innovative team that is dedicated to providing exceptional service to our clients. Our team is passionate about helping people manage risk and achieve their goals, and we are seeking a talented individual to join our team as a Customer Service Associate.Job Description:The...
-
Customer Service Associate
1 month ago
Chicago, United States Savers | Value Village Full time**Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
1 month ago
Chicago, United States Savers | Value Village Full time**Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
6 days ago
Chicago, Illinois, United States Monstera Talent Ltd Full timeJob OverviewWe are seeking a highly motivated Customer Service Associate to join our team at Monstera Talent Ltd. This role will be based in Chicago, IL, and requires full-time availability.Estimated Salary: $40,000 - $60,000 per year (based on experience)This is an exciting opportunity for a customer-focused individual to grow their career in a dynamic and...
-
Customer Service Associate
1 week ago
Chicago, Illinois, United States Kurt Mamon - State Farm Agent Full time**Role Overview**Kurt Mamon - State Farm Agent is seeking a qualified professional to join their team as a Insurance Sales Representative. As an Insurance Sales Representative, you will play a key role in helping our business grow through value-based conversations and remarkable customer experiences.**Job Summary:** Establish customer relationships and...
-
Customer Service Operations Associate
2 weeks ago
Chicago, United States Wolters Kluwer N.V. Full timeHybrid role out of one of the listed office locations. The Customer Service Operations Associate Account Coordinator serves as the first point of contact on any new order by efficiently and accurately setting the order into motion for fulfillment b Operations Associate, Customer Service, Operations, Associate, Service, Order Fulfillment, Technology, Retail
-
Customer Service Associate
1 week ago
Chicago, Illinois, United States Silver Oaks Partnership Park City I Full timeJob OverviewWe are seeking a skilled and friendly Customer Service Associate to join our Silver Oaks Partnership Park City I team. This is an excellent opportunity for individuals who enjoy serving customers, working in a fast-paced environment, and taking on new challenges.This role involves providing exceptional customer service, managing the bar area, and...
-
Customer Service Associate
2 weeks ago
Chicago Heights, United States Kelly Services, Inc. Full timeFor those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Customer Service Associate to work at a premier client in Chicago Heights, IL 60411. Sound good? Take a closer look below. You Customer Service, Associate, Service, Retail, Staffing, Customer
-
Customer Service Associate
2 weeks ago
Chicago, Illinois, United States Border States Electric Full timeOverviewBorder States Electric is a leading electrical supply distribution company with over 120 locations in the United States. Our team is comprised of dedicated employee-owners who are committed to delivering exceptional customer service and adding value to every interaction.About the RoleWe are seeking a highly motivated and results-driven Customer...
-
Sales and Customer Service Associate
5 days ago
Chicago, Illinois, United States Cost Plus World Market Full timeCompany OverviewCost Plus World Market is a unique retailer offering a wide range of products from around the world. Our sales associates play a crucial role in delivering exceptional customer service and creating a welcoming shopping experience.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and...
-
Customer Service Associate
21 hours ago
Chicago, United States Hertz Full timeApply today and shift your career into drive for tomorrow as a Customer Experience Associate! Wage: $17.00/hour Monthly incentives based on productivity Benefits and Perks: Hertz is an organization where you Drive, your Potential, and Power your Passion! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental ...
-
Customer Service Associate
1 day ago
Chicago, United States Hertz Full timeApply today and shift your career into drive for tomorrow as a Customer Experience Associate! Wage: $17.00/hour Monthly incentives based on productivity Benefits and Perks: Hertz is an organization where you Drive, your Potential, and Power your Passion! Below are a few perks and discounts: Up to 40% off any standard Hertz Rental ...
-
Retail Customer Service Associate
3 weeks ago
Chicago, United States FedEx Full timeFedEx - JobID: PDX_FEC_E4A2F372-650C-4EEF-89DA-D805B443881E_239627 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Retail Customer Service Associate
3 days ago
Chicago, United States FedEx Full timeFedEx - JobID: PDX_FEC_9FFAC157-9F00-4BEF-BCC4-02DE1F9FE0C4_241110 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Customer Service Associate
6 days ago
Chicago, Illinois, United States BROKERS TWO INC Full timeJob DescriptionWe are seeking a punctual and reliable Customer Service Associate to answer multi-line phones, take messages in a cordial manner, and schedule appointments.This role involves routing calls to specific personnel, greeting visitors warmly, and ensuring they are comfortable.The ideal candidate will have strong data entry skills, maintain company...
-
Customer Service Associate Position
2 weeks ago
Chicago, Illinois, United States AEG Full timeFifth Third Arena: A Hub of ActivityThe Fifth Third Arena is a state-of-the-art facility that hosts a variety of activities, including hockey games, public skating sessions, and birthday parties.As a Part-Time Customer Service Associate, you will have the opportunity to work in this fast-paced and dynamic environment, interacting with people of all ages and...