Customer Service Associate

3 weeks ago


Chicago, Illinois, United States Monstera Talent Ltd Full time
Job Overview

We are seeking a highly motivated Customer Service Associate to join our team at Monstera Talent Ltd. This role will be based in Chicago, IL, and requires full-time availability.

Estimated Salary: $40,000 - $60,000 per year (based on experience)

This is an exciting opportunity for a customer-focused individual to grow their career in a dynamic and fast-paced environment.

Responsibilities:

  • Maintain a positive attitude and engage with customers effectively.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Become knowledgeable about the brand's products and services.
  • Process orders, applications, and requests while keeping accurate records of customer interactions.
  • Collaborate with colleagues to ensure seamless service and provide feedback to improve processes.

Requirements:

  • High school diploma or equivalent required.
  • Professionalism and strong communication skills essential.
  • Prior customer support experience preferred but not necessary.


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