Customer Service Associate

2 days ago


Chicago, Illinois, United States Kurt Mamon - State Farm Agent Full time

**Role Overview**

Kurt Mamon - State Farm Agent is seeking a qualified professional to join their team as a Insurance Sales Representative. As an Insurance Sales Representative, you will play a key role in helping our business grow through value-based conversations and remarkable customer experiences.

**Job Summary:** Establish customer relationships and follow up with customers as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

**About the Salary**: The estimated salary for this role is $50,000 - $75,000 per year, plus commission/bonus, depending on performance and qualifications.

**Key Responsibilities:**

  • Establish and maintain strong relationships with customers.
  • Use a customer-focused approach to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads and schedule appointments.
  • Identify customer needs and market appropriate products and services.

**Requirements:**

  • Sales and service experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing roles.
  • Successful track record of meeting goals/quotas.
  • Enthusiasm for providing excellent customer service and building strong relationships with customers.
  • Ability to assess customer needs and conduct effective interviews to identify solutions.
  • Property and Casualty license (must have currently) and ability to attain Life and Health license.
  • High school diploma or equivalent required.
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