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Customer Service/Respiratory Specialist

2 months ago

Livonia, United States Binson's Home Health Care Centers Full time
As an industry-leading health care organization, our mission is to provide our communities with "Better Products, Better Services, Better Lives." We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today

WHAT WE'RE LOOKING FOR:
  • High School diploma or equivalent
  • Sleep technician experience preferred, but not required
  • Excellent communication skills
  • Outstanding customer service skills
  • Ability to teach and train on equipment
WHAT YOU WILL BE DOING:
  • Set up CPAP devices for patients, ensuring proper installation, calibration and function
  • Teach patients the importance of compliance and use of CPAP device
  • Maintain an average CPAP compliance rate for patients as set forth by VP of Respiratory
  • Be an active participant in the CPAP/Respiratory Tech meetings to review monthly stats
  • Complete proper patient documentation in initiation of respiratory therapy procedures
  • Answering in-store phone calls for respiratory or sales floor
  • Coordinate all aspects of services including physician's orders
  • Coordinate with the patient and caregiver(s) for therapy and/or equipment instruction
  • Perform sales and rentals using the POS system
  • Requisitioning of product
  • Enter patient information in computer systems
LOCATION & SCHEDULE:
  • 13450 Farmington Rd. Livonia, MI 48150
  • Monday-Friday 9:30 AM - 6:00 PM
WHAT'S IN IT FOR YOU?
  • Competitive wages and benefits
  • Health, Dental, Vision and Life Insurance
  • Paid Holidays/Floating Holiday
  • Paid Vacation
  • 401k Retirement Savings
  • Growth & Advancement Opportunity
  • Paid training


ARE WE A MATCH?

If you think you have what it takes, apply online today Join our industry-leading organization and put your exceptional skills into action.