Senior Account Manager
4 weeks ago
Company: NORTHERN OHIO LUMBER & TIMBER
Location: Cleveland, OH
About NORTHERN OHIO LUMBER & TIMBER: With over 160 years of operating history in Ohio, NORTHERN OHIO LUMBER & TIMBER (NOLTCO) is a commercial and industrial lumber category leader, a heavy timber sawmill, an interior/exterior siding and finishes fabricator, and a solid wood indoor/outdoor tabletop and fixtures (FF&E) fabricator. Our products are unique and best-in-category. The oldest lumber company in Ohio, we are known for expertise, trust, and competitive pricing, serving a wide range of markets including commercial, hospitality, and parks/civic/institutional projects. NOLT product offerings include Heritage 1864 Series Tabletops, Patio Restaurant fixtures, Countertops/Bartops, Seating/Benches, and a high-growth category, Outdoor Living Spaces. Each of these sectors are advancing dramatically fueled by NOLT’s industry category Ohio leadership in thermally modified wood products.
Overview: NORTHERN OHIO LUMBER & TIMBER is seeking an experienced and motivated sales leader to build and maintain a robust network of commercial and professional accounts. This role involves identifying and servicing the commercial fixtures and finishes needs of Project and Owner/Operator clients, particularly in the hospitality and entertainment venue category, municipal and county parks systems, and outdoor landscapes providers. The Senior Account Manager is a leader and will collaborate with Owner/Operators and their Architects & Designers to provide best-in-category indoor/outdoor solid wood finishes and fixtures solutions, hitting sales quotas, and delivering on sales objectives.
Responsibilities:
Account Management: Build and maintain a network of commercial and institutional accounts, understanding their specific indoor/outdoor finishes and fixtures (interior and exterior dining and gathering spaces) needs.
Client Engagement: NOLT’s product lines are best-in-class. Work closely with hospitality and municipalities/parks, venues, owner/operators, architects, developers, and designers to identify and service their requirements.
Product Knowledge: Needs to understand the restaurant, hospitality and major venue user-environment, and the Client’s needs in those spaces, related to solid wood fixtures/tabletops, benches/seating, wall and siding surfaces, outdoor patio spaces, and a new product transforming outdoor spaces: beautiful, natural thermally modified wood in exterior finishes, decking and outdoor furniture.
Sales Targets: Achieve sales quotas and deliver sales objectives through effective account management and sales strategies.
Presentations: Confidently present the company’s offerings to groups of potential stakeholders, on NOLT’s Architectural Harvest Interior/Exterior Finishes Division, and 1864 SERIES Indoor/Outdoor Furniture (FF&E) Division. With some training, expect to discuss major project construction (lumber and timber) products over time.
Quoting: Deliver highly accurate quotes to clients, ensuring all details and requirements are meticulously addressed.
Collaboration: Regularly work with sales coordinators and operations staff to ensure seamless service delivery and customer satisfaction.
CRM Management: Utilize CRM platforms such as Active Campaign and MS Outlook to manage customer relationships and sales processes.
Requirements:
Experience: Proven successful sales background with a minimum of 5 years in a similar role.
Interpersonal Skills: Leadership skills, high energy, and strong interpersonal capabilities with the ability to build and maintain client relationships.
Attention to Detail: Exceptional attention to detail, ensuring accuracy in quotes and client communications.
Learning and Development: A strong desire to learn and succeed, staying updated with industry trends and product knowledge.
CRM Proficiency: Knowledge and experience with CRM platforms and other fundamental apps such as Active Campaign, MS Excel, and MS Outlook.
Work Ethic: Demonstrated strong work ethic and commitment to achieving sales goals.
Collaboration Skills: Ability to work collaboratively with sales coordinators and operations staff to deliver outstanding customer service.
Career Growth: This position offers significant growth potential within NORTHERN OHIO LUMBER & TIMBER, providing opportunities to advance into senior sales and management roles based on performance and contribution to the company's success.
Location: 2850 West 3rd Street, Cleveland, OH 44113
Application Process: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role to Makinsie Evans, Director of Operations: makinsie.evans@noltco.com
Learn More About Us: Visit NORTHERN OHIO LUMBER & TIMBER to learn more about our company, products, and services.
Job Type: Full-time
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