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Government & Community Relations Manager II - North Florida

3 months ago

Monticello, United States Duke Energy Full time
More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position can be located at any Duke Energy facility within the North Florida region. The exact location will be determined at the time of offer based on business needs.

This position will be give a Duke Energy commuter vehicle.

Position Summary

The Government and Community Relations Manager II position is a community relations role intended for professionals who have the experience to demonstrate proficiency in the fundamentals of local government and community relations. The GCRM II manages local government, business and community relationships and issues within Duke Energy's North Florida service area (Bay, Columbia, Dixie, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Jefferson, Lafayette, Leon, Liberty, Madison, Suwannee, Taylor, and Wakulla counties) and oversees and coordinates local philanthropy in support of corporate and community objectives, with minimal oversight and daily direction. Through integration with internal partners, employees in this position develop, implement and monitor strategies for the success of Duke Energy's business objectives and issues. Key responsibilities include local government and key leader relationship management and community engagement, continuous education of stakeholders on issues of importance to Duke Energy, and creation of grassroots advocacy for Duke Energy's business positions. The role is also responsible for influencing the positive outcome of issues that affect Duke Energy's image and reputation in the community.

Responsibilities

Relationship Management
  • Develops and manages area governmental, business and community relationships, and agreements within Duke Energy's North Florida service area on behalf of Duke Energy business units to ensure business unit objectives can be successfully achieved and effectively promotes and enhances the company's image and reputation.
  • Represents Duke Energy in strategic industry/association/chamber organizations to enhance business relationships between Duke Energy and complex, high-value community leaders. Owns and manages the total customer relationship including interfaces with other Duke Energy departments including Duke Energy executives.
  • Remains abreast of trends and developments in the political climate and current public policy issues affecting the company.
Project and Issues Management

Leverages relationships with key community stakeholders in North Florida and knowledge of the company's operational needs and business goals to diagnose issues, identify pathways to resolution, and create or protect value for the company. Must remain knowledgeable of enterprise-wide issues and is responsible for serving as lead negotiator and frequently decision maker, to resolve issues affecting Duke Energy business units operating within the Duke Energy service area. Often serves as media spokesperson on various issues in the community. Must have broad and deep knowledge of corporate issues. Examples including but not limited to:
  • Siting and construction of company facilities.
  • Operational issues impacting communities.
  • Territorial agreement negotiations.
  • Environmental concerns.
  • Emergency and storm response.
  • Local government permitting issues.
  • Municipal franchise agreement renewals
  • Local government tax issue
Philanthropy
  • Develops local philanthropic strategies to use Duke Energy Foundation, community development and business enhancement funds in a strategic way for the communities Duke Energy serves in North Florida.
  • Develops budgets and community relations programs and strategically deploys resources.
Education and Advocacy
  • Contacts and confers with members of local government and other public officials to influence the passage, defeat or amendment to local ordinances or legislation of interest that impacts Duke Energy's business objectives in Orange and Osceola counties.
  • Studies and evaluates proposed local ordinances and legislation to determine impact on the company affecting things such as taxes, fees, ability to effectively locate and relocate our facilities, service charges, etc.
  • Manages the successful execution of new franchise agreements for municipalities Duke Energy serves.
  • Develops and maintains knowledge of Duke Energy's public policy, regulatory and business positions to accurately collaborate with key community stakeholders and local government officials. Develops and implements strategies to educate external audiences to build advocacy for Duke Energy positions.
  • Develops and maintains comprehensive working knowledge of electric systems and components, including those associated with the company's transmission and distribution system.
  • Ensures that effective communication and education channels are established and maintained to share key information and assistance between Duke Energy and key community stakeholders and local government officials.
  • Regularly prepares and presents information about pertinent emerging issues to key community stakeholders and local government officials.
Basic/Required Qualifications
  • Bachelor's Degree in Business, Finance, Engineering, Communications, Business Administration or other related field
  • In addition to required education, minimum seven (7) years of relevant work experience
  • In lieu of required degree, High School/GED and minimum ten (10) years relevant work experience
Desired Qualifications
  • Prior experience working or interacting with local and state governments
  • Excellent communication (verbal and written) and interpersonal skills
  • Analytical/problem-solving skills
  • Base knowledge of Duke Energy corporate and utility business and enterprise strategy
  • Demonstrated experience in managing stakeholder and/or government interests
  • Ability to work with minimal daily direction
  • Extensive & thorough knowledge of electric distribution and transmission systems & grid operations
  • 10-plus years' experience with Duke Energy, or equivalent experience with lead responsibility for managing governmental and/or business and community relations.
  • Comprehensive financial and business acumen.
  • Political savvy and thorough understanding of local and state political processes.
  • Demonstrated conflict resolution and management skills, leadership skills, and facilitation skills.
Working Conditions
  • Valid driver's license
  • 2 - 3 days per week in office
  • Attendance at early morning, night and weekend community meetings and activities
  • Extensive travel throughout the assigned territory and occasionally the state, 40-50%
  • Requires availability 24/7 for storm response or other issues/emergencies.
  • Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to listed locations.


#LI-AB1
#LI-Hybrid

Travel Requirements
25-50%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No

Posting Expiration Date
Monday, August 19, 2024
All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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